
Customer Support
2 days ago
We are seeking a Customer Support & Dispatch Specialist to assist customers with inquiries, resolve issues, and ensure a positive experience. Strong communication, problem-solving skills, and a customer-centric mindset are essential.
Responsibilities- Respond to customer inquiries via phone, email, chat, or social media in a professional and friendly manner.
- Provide timely and accurate information regarding products, services, and policies.
- Troubleshoot and resolve customer issues or escalate to the appropriate department when necessary.
- Document customer interactions in the CRM system and track follow-up actions.
- Identify and suggest improvements to processes to enhance the customer experience.
- Collaborate with other team members and departments to ensure a smooth customer experience.
- Stay updated on product and service updates to provide accurate support.
- Diploma, Associate's, or Bachelor's Degree
- 1-2 years of customer service experience
- Proficiency in CRM systems
- Strong communication skills (verbal and written)
- Ability to resolve customer issues
- Excellent problem-solving and multitasking abilities
- Familiarity with customer support software and ticketing systems
- Positive customer-focused attitude
- Ability to work independently and as part of a team
- Maintain professionalism in high-pressure situations
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Customer Support
2 weeks ago
Lahore, Punjab, Pakistan RepairDesk Full timeRepairDesk is a modern repair shop management software with 40+ powerful integrations and modules. The software is customisable to meet the workflows of single-store, multi-store, and franchise repair businesses in various industry verticals. Available in 30+ languages, RepairDesk is trusted by over 3,000 businesses globally, helping them save time, manage...
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Customer Support
17 hours ago
Lahore, Punjab, Pakistan Book 4 Trip Full time 480,000 per yearJob DescriptionWe are looking for a Customer Support / Operations Officer to join our growing team in the tourism and hotel booking sector.Key Responsibilities:Communicate fluently in English, both spoken and writtenSend professional emails and manage email correspondenceHandle backend operations for hotel bookingsPrepare accurate invoices,...
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Customers Support
2 weeks ago
Lahore, Punjab, Pakistan MAB Movers Full timeOverviewJob Title: Sales Representative (Female Candidates Only)ResponsibilitiesGenerate New Business Leads: Cold calling, networking, and other sales strategies to identify potential clients.Build Client Relationships: Develop and maintain strong relationships with clients to drive sales growth and customer loyalty.Conduct Sales Meetings: Presentations to...
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Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan Techbanq Full time $3,000 - $6,000 per yearRole DescriptionThis is a full-time, on-site role for a Customer Support Specialist located in Lahore. The Customer Support Specialist will be responsible for managing and resolving customer inquiries, providing technical support, ensuring high levels of customer satisfaction, and assisting with troubleshooting. The specialist will also maintain detailed...
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Customer Support Specialist
3 days ago
Lahore, Punjab, Pakistan Stafflink Full time $104,000 - $130,878 per yearCompany DescriptionStafflink is the all-in-one platform that simplifies building and managing a global team. We handle everything from onboarding, payroll, compliance, to team management, allowing you to focus on growth. Our platform combines powerful HR and payroll tools with global mobility services and compliance expertise to help businesses scale across...
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Customer Support Specialist
2 days ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 800,000 - 1,200,000Chat Support Specialist Role OverviewThe primary objective of this role is to deliver high-quality customer service through online chat, addressing customer inquiries and resolving issues in a timely manner.Key Responsibilities:Engage with customers via online chat to provide support and answer questions.Offer basic technical assistance to customers...
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Customer Support Specialist
2 weeks ago
Lahore, Punjab, Pakistan Zilon International Full timeWe are a growing SaaS company providing a comprehensive commerce platform tailored for the retail industry. Our platform includes an online store builder, business website management, a Point of Sale (POS) system, and a customer-facing mobile app. We're looking for a dynamic and resourceful Customer Support Executive to support our users and help define and...
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Customer Support Specialist
1 week ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
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Customer Support Agent
4 days ago
Lahore, Punjab, Pakistan beBeeCustomerSupport Full time 400,000 - 800,000Key Responsibilities:We are seeking a dedicated and efficient Customer Support Agent to join our team. As a Customer Support Agent, you will be responsible for providing exceptional customer service via email and chat.Responsibilities include:Responding to customer inquiries in a timely and accurate mannerIdentifying customer needs and providing...
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Customer Support Officer
6 days ago
Lahore, Punjab, Pakistan Abeeha Technologies Full timeThe Customer Support Officer is responsible for providing technical support to customers using Enterprise Resource Planning (ERP) software. The officer is responsible for ensuring customer satisfaction, resolving customer issues, and answering customer inquiries related to the software's functionality. This position requires an individual with strong...