Business Development and Upsell Executive

21 hours ago

Karachi, Sindh, Pakistan DesignX Full time
Business Development and Upsell ExecutiveBusiness Development and Upsell Executive

1 day ago Be among the first 25 applicants

Direct message the job poster from DesignX

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Experience: 2–4 years (Client Upselling / Tech Sales)

Client Focus: UAE Market

We are looking for a motivated and client-focused Sales Upselling Executive to join our growing team. The ideal candidate has experience managing client relationships and identifying growth opportunities within existing accounts — particularly for custom web & app development, digital branding & SEO.

You'll play a key role in maintaining client satisfaction, understanding their evolving digital needs, and upselling additional services to help them grow — while helping us grow our business in parallel.

What You Will Be Doing:

  • Manage a portfolio of existing clients and nurture long-term relationships.
  • Understand each client's business goals and propose relevant tech solutions.
  • Identify upselling and cross-selling opportunities based on ongoing communication, feedback, or project milestones.
  • Prospect and present new service offerings to clients.
  • Collaborate with Project Managers, Designers, and Developers to scope and price upsell opportunities.
  • Track upsell pipeline and report regularly on performance and client engagement.
  • Act as the bridge between client expectations and internal delivery teams.
  • Ensure client satisfaction and retention through proactive follow-ups and relationship management.

We're Looking for Someone Who:

  • 2+ years of experience in sales upselling — ideally in a web or digital agency setting.
  • Demonstrated success in sales or growing existing client accounts.
  • Proactive and results-oriented — with a strong follow-up game.
  • Comfortable discussing tech solutions with both technical and non-technical clients.
  • A team player who can collaborate across departments to execute upsell plans.

Bonus Point if You Have:

  • Prior Sales experience in a web agency or digital services company.
  • Deep understanding of tech like WordPress, Digital Marketing.
  • Experience upselling creative or technical add-ons (e.g., branding, UX/UI, performance optimization, content services).
  • Experience working with UAE-based clients or within the GCC region is a strong advantage.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
  • IndustriesDesign Services

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