Manager Call Centre Operations

Job Overview: HNS Global Outsourcing Private Limited requires a Call Centre Manager to lead our team in Bahria Town Lahore.Responsibilities:Manage the day-to-day activities of the call centre, ensuring seamless operations.Develop and execute plans to enhance operational efficiency and productivity.Collaborate with cross-functional teams to drive business...

Job Description:Experienced English-speaking individual required to head up a call center in Bahria Town Lahore.Key ResponsibilitiesManage the daily running of the call centre, including sourcing equipment, carrying out effective resource planning and applying call centre strategies and operations.Undertake needs assessments, performance reviews and...

About the PositionWe are looking for an experienced sales leader to fill the role of Lead Call Centre Operations Manager. The successful candidate will be responsible for leading our call centre operations team and driving sales growth.Key ResponsibilitiesDesign and implement effective KPIs to measure sales team performance and identify areas for...

Call Centre Sales Executive Calliber Links, Pakistan Are you looking for an exciting career opportunity that offers flexibility, a competitive salary, and a dynamic work environment? Look no further We are thrilled to invite motivated individuals to join our team as Call Centre Sales Executives.Position: Call Centre Sales ExecutiveWorking Hours: Choose from...

Job Summary: We are seeking a highly skilled Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have extensive experience in call centre operations and a proven track record of driving business growth.Responsibilities:Lead a team of call centre agents and supervisors.Develop and implement strategies to improve operational...

Next Age Technologies (Pvt) Ltd, PakistanNextAge Technologies Pvt. Ltd. Requires the services of an experienced "Call Centre Manager" Male/Female for its Lahore Call Centre;Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintains call distribution system by configuring the telephone to automatically distribute calls uniformly...

Call Center Team Lead Next Age Technologies (Pvt) Ltd, Pakistan NextAge Technologies Pvt. Ltd. requires the services of an experienced "Team Lead Call Centre" Male/Female for its Lahore Call Centre.Duties & ResponsibilitiesForecast volumes of calls and manpower requirements.Maintain call distribution system by configuring the telephone to automatically...

Highly Keen - The HR institute is looking for Manager Retail Operations for one of its clients related to retail industry (Shopping Center & Bakery & Grocery). Job Description of Required Candidate is following;Develop yearly sales plans by keeping in view the target from top management, Sales forecasting and last year's sales performance.Achieve monthly...

Job Requirements: HNS Global Outsourcing Private Limited requires a Call Centre Manager to lead our team in Bahria Town Lahore.The ideal candidate will have:Extensive experience in call centre operations.A proven track record of driving business growth.Excellent communication and interpersonal skills.Strong analytical and problem-solving skills.Ability to...

About the RoleWe are looking for a seasoned Call Center Operations Leader to drive performance, ensure excellent customer service, and meet business targets. This role requires strong leadership, communication, and problem-solving skills.ResponsibilitiesTeam Leadership: Motivate and direct a team of call center agents to achieve high performance.Performance...

Job Description: HNS Global Outsourcing Private Limited seeks an experienced leader to head up its call centre in Bahria Town Lahore.Key Responsibilities:Oversee the daily operations of the call centre, including equipment management and resource planning.Conduct needs assessments, performance reviews and cost analyses to drive business growth.Set and meet...

Hire, train and onboard new Call Center Agents as required to meet quotasProvide coaching and assistance to call center agents on an ongoing basisProcess weekly sales leads reports for submission to managementOversee and ensure conflict resolution between associates and customersEnsure that all employees follow the company's best practices for call center...

We are looking for an Operations Manager at ibex Lahore office for an international client in the night shift. The resource would be responsible for day-to-day functional supervision of work group, including work assignment and monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in...

OverviewWe are looking for an Operations Manager at ibex Lahore office for an international client in the night shift. The resource would be responsible for day-to-day functional supervision of work group, including work assignment and monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in...

Join our team as a Service Delivery Manager and take on the challenge of leading our call center operations. Your key responsibilities will include:Developing and executing operational strategiesBuilding and maintaining strong relationships with clientsLeading and motivating high-performing teamsThe ideal candidate will have a strong background in call...

The right candidate will be managing operations of a call center with 2 supervisors, 4-5 team leaders, and 30-40 TSRs. His responsibilities include:HR hiringTeam buildingTrainingOperationsCoordination with clientSetting targets and achieving themPlease do not apply if you do not have call center managerial experience.Job SpecificationGood interpersonal...

The ideal candidate will oversee the operations of a call center, leading a team of supervisors, team leaders, and TSRs. Responsibilities include:Recruitment and hiringFostering a productive team environmentProviding training and development opportunitiesManaging daily operationsCollaborating with clients to meet their needsSetting goals and driving...

Job ResponsibilitiesCampaign Building (UK, USA, and Australia)Campaign ManagementOperations ManagementJob Specification3 years of managerial experience in the USA, UK, and Australia, or at least in two of the mentioned regions.Preferably at least 1 year of experience in Spectrum Inbound Sales Campaign Management.Operation ManagementExtensive knowledge of...

ResponsibilitiesReceive and manage emergency and non-emergency calls from customers.Transmit information to drivers and other stakeholders in a clear and timely manner.Track vehicle locations and coordinate with drivers to ensure efficient operations.Communicate effectively with customers to resolve issues and provide support.Maintain accurate records and...

We are seeking a seasoned professional to manage our call center operations. The successful candidate will lead a team of experienced professionals, focusing on:Building and maintaining high-performing teamsDeveloping and implementing effective strategiesMaintaining excellent client relationshipsThe ideal candidate will have a strong background in call...