
Call Center Representative
2 days ago
Company Description
REVCORP is a trusted partner for scaling business success through customized solutions in staff augmentation, offshore team management, and BPO services. We specialize in building high-performing lead generation, sales, and customer support teams to accelerate company growth. Leveraging our global talent network and operational expertise, REVCORP enables businesses to boost efficiency, reduce costs, and enhance customer experiences. Whether expanding your workforce or establishing a managed offshore team, we ensure seamless integration, quality delivery, and continuous performance optimization. Unlock your business's potential with REVCORP—where growth meets innovation.
Role Description
This is a full-time on-site role for a Call Center Representative, located in Lahore District. The Call Center Representative will be responsible for managing inbound and outbound customer calls, resolving customer inquiries, documenting interactions, and providing top-notch customer service. The role also involves handling customer complaints and ensuring customer satisfaction.
Qualifications
- Customer Service Representatives and Customer Support skills
- Proven ability to achieve Customer Satisfaction and strong Interpersonal Skills
- Basic Computer Literacy
- Excellent verbal and written communication skills
- Ability to work effectively in a fast-paced environment
- Previous experience in a call center or customer service role is an advantage
- High school diploma or equivalent
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