Call Center Representative

2 days ago

Lahore, Punjab, Pakistan Axora Full time 300,000 - 500,000 per year

Company Description

At Axora, we help UK SMEs thrive by providing tailored call center solutions that drive growth, strengthen customer relationships, and simplify business operations. We offer comprehensive services including lead generation, sales, and customer support, all in one place. With over 50,000 customers and a dedicated team, we are committed to delivering straightforward solutions that enhance business efficiency. Our vision is to become the trusted partner for businesses seeking smarter conversations and measurable results.

Role Description

This is a full-time on-site role for a Call Center Representative, located in Lahore. The Call Center Representative will be responsible for handling incoming and outgoing customer calls, providing information, resolving customer issues, and ensuring high levels of customer satisfaction. Day-to-day tasks include answering customer inquiries, managing complaints, and offering solutions to customer problems. The role requires maintaining accurate records of customer interactions and adhering to company policies and procedures.

Qualifications

  • Strong Customer Service and Customer Support skills
  • Ability to ensure Customer Satisfaction with excellent Interpersonal Skills
  • Proficiency in Computer Literacy
  • Excellent verbal and written communication skills
  • Ability to work effectively in a team environment
  • Experience in a call center environment

Location: DHA Phase 8, Lahore

Shift: 2:00 PM to 11:00 PM (Monday to Friday)

Why Axora?

You'll be part of a growing company where your work has real impact. We value simplicity, transparency, and teamwork.

Interested? Apply now by sending your CV to " " or through LinkedIn.

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