Assistant Manager, Account Management

1 week ago


Islamabad, Islamabad, Pakistan foodpanda hk Full time

About the opportunity

Join us on our journey to connect with 25% of Pakistan's population through delivering more than just meals—uplifting lives and driving positive change. We are looking for an "Assistant Manager, Account Management" to play a key role in the "Commercial Domain".

Job Description

  • Drive incremental orders, ensure retention, exclusivity, and stronger relationships with GMV Class A & B vendors, focusing on business performance and growth.
  • Train restaurant staff, collaborate with operations and owners to improve menu displays, share reports, and work with marketing on promotions and events.
  • Implement value-add initiatives, such as exclusive partnerships with key accounts, with targeted monthly growth as a KPI.
  • Ensure DL photography of top key accounts.
  • Handle deal acquisition for campaigns.
  • Monitor logistics performance regularly.
  • Reduce issue and fail rates.
  • Work with cross-functional teams to define requirements, manage project plans, risks, and issues.
  • Support teams by facilitating communication, resolving issues, and deploying processes and tools.
  • Maintain visibility and report progress to management.
  • Perform additional tasks/projects as needed.

What you need to be successful

  • 1-2 years of experience in account management or directorship.
  • Bachelor's degree in a business-related field.
  • Strong negotiation and communication skills.
  • Proficiency in presentations and business reviews.
  • Knowledge of food industry and operational costing.

Who we are

In July 2024, Delivery Hero SE merged foodora, Yemeksepeti, and foodpanda, forming the second-largest organization within the Delivery Hero Group, leading food and Q-Commerce delivery in 18 markets across Europe and Asia.

What's in it for you

  • Work in a flexible yet fast-paced environment.
  • Deliver exceptional service with a customer-first approach.
  • Innovate, prioritize, decide, and deliver.
  • If you're driven to achieve your goals, join us and be part of our success story.
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