Account Manager

3 weeks ago

Islamabad, Islamabad, Pakistan Teamo Full time
Account Manager & Cold Calling RepresentativeAccount Manager & Cold Calling Representative

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Job Title:Account Manager & Cold Calling Representative

Shift Timing:9:00 AM – 6:00 PM Eastern Time (Night Shift)

Salary Range:PKR 60,000 – 75,000/monthAbout the Role:

We are looking for a motivated and detail-orientedAccount Manager & Cold Calling Representativeto join our growing team. In this role, you will be responsible for managing client accounts and performing outreach to potential clients through cold calls. You'll serve as the main point of contact for assigned accounts, ensuring a high level of customer satisfaction and retention.

Key Responsibilities:

  • Act as the main liaison for assigned U.S.-based clients, managing all their front desk support needs
  • Build strong, long-term relationships with clients through consistent communication and professionalism
  • Make outbound cold calls to small businesses in the U.S. to introduce our services and set up follow-ups
  • Understand client pain points and communicate how our virtual receptionist services add value
  • Coordinate with the operations team to ensure smooth onboarding and service delivery
  • Track and report performance, feedback, and client satisfaction
  • Maintain accurate records in CRM and internal systems

Requirements:

  • 1–2 years of experience in customer service, account management, or telesales
  • Excellent English communication skills(spoken and written)
  • Bachelor's degree from a recognized university
  • Strong problem-solving and client-handling skills
  • Comfortable working night shift (9 AM to 6 PM Eastern Time)
  • Positive attitude, team player, and highly organized
  • US Federal Holidays off.
  • Fast-growing company with career advancement opportunities
  • Hands-on training and supportive work environment
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesHuman Resources

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