Customer Service Representative

1 week ago

Islamabad, Islamabad, Pakistan M365Connect Full time
Overview

Customer Service Representative - IT Outreach Specialist

Location: Remote | Job Type: Full-time

About Us

At M365Connect, we specialize in connecting elite Microsoft professionals with leading European IT companies. Our commitment to delivering exceptional service and innovative recruitment solutions drives us to excel. Join us in shaping the future of IT recruitment and building strong, professional networks.

The Role

We are seeking a motivated and tech-savvy Customer Service Representative to join our outreach team. This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled Microsoft freelancers across Europe. Your mission will be to initiate contact, foster relationships, and articulate our unique value proposition to both potential clients and candidates.

Key Responsibilities
  • Conduct cold calls and outreach efforts to potential IT clients and freelancers, explaining our services and the value we bring.
  • Maintain a high level of professionalism and resilience, continuing to engage prospects despite challenges or initial rejections.
  • Utilize excellent English communication skills to clearly convey messages and foster relationships.
  • Manage communications across multiple channels, ensuring all interactions align with our brand and service standards.
  • Collaborate with recruitment and marketing teams to align strategies and enhance outreach effectiveness.
  • Demonstrate a high awareness level of industry trends to effectively engage with tech-savvy clients and candidates.
Requirements
  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries, especially in the context of Microsoft technologies.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.
What We Offer
  • A competitive salary and benefits package.
  • A supportive environment that fosters professional growth and development.
  • The opportunity to work with major IT companies and talented freelancers across Europe.
  • A culture that values persistence, resilience, and a positive attitude in the face of challenges.
How to Apply

Interested candidates should submit their resume along with a cover letter detailing their experience in customer service and outreach, particularly within the IT or recruitment sector. Please submit your application by clicking the apply button.


#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Swole Spartan Full time 104,000 - 130,878 per year

    Company DescriptionSwole Spartan is dedicated to providing comprehensive fitness solutions through its online store. We offer premium sports nutrition products, fitness accessories, sports apparel, and online coaching services in Pakistan. Our mission is to support and inspire individuals in their fitness journey with high-quality products and expert...

  • Customer Service Representative

    1 week ago

    Islamabad, Islamabad, Pakistan Moving Titans Outsourcing Full time $70,000 - $120,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Service Representative, located in Islamabad. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, and enhancing the customer experience. Daily tasks...

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Callwave Outsource Full time 104,000 - 130,878 per year

    Company DescriptionWelcome to Callwave Outsource, a company specializing in streamlining taxi service operations. We offer call handling, ride dispatching, 24/7 support, and customized solutions for taxi businesses. Our vision is to empower taxi companies by managing backend operations, allowing them to focus on delivering excellent services to their...

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan ICT - Institute of Corporate and Taxation Full time $40,000 - $60,000 per year

    Company DescriptionICT - Institute of Corporate and Taxation specializes in Professional Development within the corporate taxation and law domain. The institute emphasizes practical, real-world application through comprehensive expert hands-on training and coaching programs for professionals. Our mission is to equip professionals with the skills and...

  • Customer Service Representatives

    2 weeks ago

    Islamabad, Islamabad, Pakistan Cybers Pulse Full time 30,000 - 50,000 per year

    We're Hiring – Customer Service Representatives (CSR) Are you an excellent communicator with a passion for helping people?We're looking for Customer Service Representatives to join our Call Center TeamThis is a great opportunity to be part of a dynamic environment where you'll interact with customers, provide support, and help create positive experiences....

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan MAKJ International Group Full time

    This is a full-time, on-site Customer Service Representative role. The individual will be responsible for managing a high volume of outbound calls, answering customer questions, providing insights and directions, and assisting with purchasing. The successful candidate must be able to memorize scripts and adapt quickly to changes in customer needs.Job...

  • Customer Service Representative

    6 days ago

    Islamabad, Islamabad, Pakistan beBeeCustomerService Full time ₹13,000 - ₹17,000

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.Your primary responsibility will be to handle both inbound and outbound calls, understand...

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Spantronics Pvt Ltd Full time

    Hiring energetic Customer Service Representatives for our Rawalpindi Branches.Spantronics is hiring youth and training them with the perfect learning experience, enabling them to succeed. Make Spantronics the key to your career success.Do you have exceptional spoken English and expert sales skills? If yes, Spantronics is seeking Customer Service...

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan Allure Digital Full time $40,000 - $60,000 per year

    Company DescriptionAllure Digital is an IT firm specializing in digital marketing, software development, HR consultancy, and customer support solutions. Our mission is to create unforgettable brand experiences for clients across the United States, Europe, and Canada. Founded in 2013 and expanding globally in 2021, we serve over 1,000 clients with a team of...

  • Customer Service Representative

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeCustomer Full time 250,000 - 500,000

    Job RoleWe are a consumer services business, providing exceptional customer support. We seek an experienced Customer Service Representative to deliver high-quality interactions and drive business success.Key ResponsibilitiesHandle inbound and outbound calls to secure sales opportunities.Provide prompt assistance to customers with their queries, ensuring...