Operations Analyst

1 day ago


Lahore, Punjab, Pakistan hybytes Full time

Direct message the job poster from hybytes

HR Assistant @ Hybytes | HR Operations | Recruitment | Technically Recruiter | NON Technical Recruiter | Talent Acquisition | Head Hunting | Record…

Company: Hybytes Pvt Ltd

Job Title: Online Operations Analyst

Job Type: On-site, Full time

Location: Lahore

Working Hours: 11:00-8:00PM

Working Days: Mon-Fri

Role Overview:

As an Online Operations Analyst, you'll be at the heart of our e-commerce engine — ensuring seamless order fulfillment across all platforms and proactively resolving any issues that arise.

You'll play a vital role in enhancing customer experience, managing digital content with precision, and supporting cross-functional projects to uphold our commitment to operational excellence and exceptional service delivery.

Key Responsibilities:

Order Management:

  • Ensure timely dispatch of orders (B2C/FBM) and resolution of any fulfillment issues.
  • Ensure all orders are shipped correctly and flagged if there are any issues with delivery, orders, or fulfillment.
  • Facilitate order changes and provide tracking information to customers.

Online Content & Product Management:

  • Maintain accurate website and Amazon content, ensuring it aligns with internal files and is error-free.
  • Oversee product launches, ensuring timely updates across platforms (Website, Amazon, Etsy, TikTok).
  • Manage SKU generation, barcode records, and product-related assets for new product launches.
  • Ensure the website audit is completed regularly and ensure any discrepancies are flagged and fixed within the appropriate time frame.

Account Health Monitoring:

  • Conduct daily checks on Amazon account health and performance notifications, escalating any issues as necessary.
  • Ensure timely handling of chargeback cases and related issues.

Project Management:

  • Lead cross-functional projects related to product delivery, content, Amazon and website projects.
  • Collaborate with marketing, development, external agencies, and 3PLs to ensure the timely completion of all tasks within the department, including product launches and other related projects.

Skills & Qualifications:

  • Graduated in Business, Marketing, Supply Chain Management, or any related field
  • 3-4 years of proven experience in customer service and online operations
  • Strong knowledge and experience of e-commerce platforms (Shopify, Amazon, Etsy, TikTok).
  • Experience in product launches and managing listings across multiple platforms (Shopify, Amazon, Etsy, etc.).
  • Excellent organizational skills, with the ability to manage multiple priorities and tasks efficiently.
  • Strong communication and team management skills to ensure smooth collaboration between teams.
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionManagement and Manufacturing
  • IndustriesSoftware Development

Referrals increase your chances of interviewing at hybytes by 2x

Sign in to set job alerts for "Operations Analyst" roles.Business Strategy and Operations Analyst IIOperations Sustainability Social Reporting Manager (CSRD)Manager Financial Operations (IT Business)Senior/Principal Business Analyst (Account Management)Operations Sustainability Data Analytics Manager (CSRD)Regional Manager Service Center Operations - CentralMarketing Business Intelligence (BI) AnalystSenior Security Operations Center (SOC) Analyst

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan beBee Careers Full time

    Operations Efficiency Analyst Job RequirementsTo be successful in this role, candidates should have proficiency in Good / Advanced Excel Skills and experience in relevant fields. Location is Lahore.Qualification: Graduate, preferably in Business AdministrationExperience: 2-3 years of relevant experienceThis role requires strong analytical and problem-solving...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    We are looking for a talented Operations Planning Analyst to join our team. As a key contributor to our operations function, you will play a critical role in developing and implementing plans to improve efficiency, reduce costs, and enhance customer satisfaction.The ideal candidate will possess a solid understanding of operations planning principles,...


  • Lahore, Punjab, Pakistan hybytes Full time

    Direct message the job poster from hybytesHR Assistant @ Hybytes | HR Operations | Recruitment | Technically Recruiter | NON Technical Recruiter | Talent Acquisition | Head Hunting | Record ManagementCompany: Hybytes Pvt LtdJob Title: Online Operations AnalystJob Type: On-site, Full timeLocation: LahoreWorking Hours: 11:00-8:00PMWorking Days: Mon-FriRole...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a proactive and detail-oriented Business Analyst Cum Implementation Officer to assist in managing projects by tracking progress, timelines, and resources. The successful candidate will collaborate with stakeholders to identify business needs and gather functional and technical requirements.The ideal candidate will have...


  • Lahore, Punjab, Pakistan TechnoGenics SMC PVT LTD Full time

    Get AI-powered advice on this job and more exclusive features.We are seeking talented SOC Analysts with a strong background in cybersecurity operations, automation, and a passion for continuous improvement.KEY RESPONSIBILITIES24/7 Security Monitoring:Monitor SIEM tools, IDS/IPS, endpoint systems, and other security technologies to quickly identify and...

  • Business Analyst

    4 weeks ago


    Lahore, Punjab, Pakistan MoMa Health Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from MoMa HealthHRBP | HR Operations | Personnel Management, Recruitment, Training Support | Expert in HR Program Implementation, Talent Acquisition, Employee…Role DescriptionThis is a full-time on-site role for a Business Analyst located in Lahore. The Business...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job Description: We are looking for a highly motivated Business Analyst to join our team in Lahore. As a Night Business Analyst, you will be responsible for analyzing business processes and identifying opportunities for improvement. Your excellent communication and interpersonal skills will enable you to collaborate with stakeholders to gather and document...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    Job DescriptionWe are seeking a highly skilled Senior Security Operations Center (SOC) Analyst to join our cybersecurity team. As a SOC Analyst, you will be responsible for monitoring, analyzing, and responding to security incidents to protect our organization's assets and information.Key Responsibilities:Incident Monitoring and Response:Monitor security...


  • Lahore, Punjab, Pakistan Assembly Full time

    Job Brief – Procurement Operations AnalystAbout Assembly Industries:Talent is distributed but Opportunities are not - Assembly Industries is breaking that pattern by building an AI enabled talent platform that connects top-tier, highly skilled global professionals with innovative companies across the US. As a fast-growing startup, we are laser-focused on...


  • Lahore, Punjab, Pakistan Assembly Talent Full time

    Job Brief – Procurement Operations AnalystAbout Assembly Industries:Talent is distributed but Opportunities are not - Assembly Industries is breaking that pattern by building an AI enabled talent platform that connects top-tier, highly skilled global professionals with innovative companies across the US. As a fast-growing startup, we are laser-focused on...