
Customer Success Specialist
10 hours ago
Job Title: Customer Success Specialist - Voice Program
Company: Axxon BPO
Location: 1st Floor, Building #191, Kashmir Rd, near UBL Bank and Jazz Office, Saddar, Rawalpindi
Job Type: Full-Time
Salary: 60,000 - 100,000 PKR per month
Job Description:
Axxon BPO is seeking a Customer Success Specialist to join our dynamic Voice Program team. The ideal candidate will be responsible for engaging with customers, resolving inquiries, and ensuring an exceptional customer experience. This is an exciting opportunity to be part of a growing team where your skills and contributions will make a significant impact.
Key Responsibilities:
- Handle inbound and outbound customer calls with professionalism and empathy.
- Resolve customer inquiries, providing timely and accurate information.
- Maintain a high level of customer satisfaction by delivering outstanding service.
- Collaborate with other teams to address customer needs and improve processes.
- Keep accurate records of customer interactions and follow-ups.
- Identify opportunities for improvement and contribute to customer success initiatives.
Qualifications:
- Minimum 1 year of experience in a customer-facing role, preferably in a BPO or call center environment.
- Excellent communication and active listening skills.
- Ability to work in a fast-paced environment and handle high call volumes.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems is a plus.
- Positive attitude and a customer-first mindset.
Benefits:
- Competitive salary ranging from 60,000 to 100,000 PKR, based on experience.
- Opportunities for career growth and advancement.
- Supportive work environment and training programs.
- Performance-based incentives and bonuses.
How to Apply:
Interested candidates are invited to apply by sending their CV to hr@axxonbpo.com. For more information, visit www.axxonbpo.com or contact 0335 1883332.
Join Axxon BPO and take the next step in your career
Job Type: Full-time
Pay: Rs60,000.00 - Rs100,000.00 per month
#J-18808-Ljbffr-
Customer Success Advocate
7 hours ago
Rawalpindi Cantonment, Pakistan beBee Careers Full timeJob Title: Customer Success AdvocateAbout the Role:We are seeking a highly motivated Customer Success Advocate to join our dynamic Voice Program team. As a key member of our customer-facing team, you will be responsible for engaging with customers, resolving inquiries, and delivering an exceptional customer experience.Key Responsibilities:Handle inbound and...
-
Customer Success Manager
1 week ago
Rawalpindi Cantonment, Pakistan Aydin Solutions Full timeAydin Solutions seeks a highly skilled and experienced Sales Executive to join our team.Job RequirementsProven track record of success in sales and customer-facing roles.Strong knowledge of technology, computers, and IT products.Excellent communication and interpersonal skills.Able to work effectively in a fast-paced environment and prioritize tasks...
-
Customer Support Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full timeCustomer Support Specialist Graphixo Design Solutions, Pakistan We are seeking two Customer Support Specialists.The Customer Support Specialists ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions and concerns in a timely and accurate manner, while exercising the highest level of service and...
-
Customer Service Training Specialist
1 week ago
Rawalpindi Cantonment, Pakistan Span Inc. Full timeCustomer Service Training SpecialistWe are seeking a Customer Service Training Specialist to join our team. As a Customer Service Training Specialist, you will play a critical role in ensuring our Customer Service Representatives have the skills and knowledge required to deliver exceptional customer experiences.The ideal candidate will have experience in...
-
Customer Support Specialist
5 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at Translation Empire PK. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.Your primary objective will be to ensure that our customers receive...
-
Customer Acquisition Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan YP2G Full timeWe are seeking a Customer Acquisition Specialist to join our team at YP2G Pakistan.Job OverviewThis is a key role where you will be responsible for acquiring new customers and driving sales growth. The position involves a diverse range of responsibilities, including lead nurturing, client relations, and business development.Key ResponsibilitiesDevelop and...
-
Customer Complaints Resolution Specialist
5 days ago
Rawalpindi Cantonment, Pakistan Translation Empire Full timeJob DescriptionWe are seeking a skilled Customer Complaints Resolution Specialist to join our team at Translation Empire.The primary responsibility of this role is to handle customer complaints in a timely and efficient manner, ensuring that all issues are resolved to the customer's satisfaction. This includes:Acknowledging customer complaints...
-
Customer Service Representative
2 days ago
Rawalpindi Cantonment, Pakistan Translation Empire PK Full timeJoin us at Translation Empire PK:We are seeking a highly motivated and skilled Customer Support Specialist to contribute to our success.This role offers an exciting opportunity for an individual with exceptional communication skills to make a meaningful impact in our organization.Responsibilities:Manage customer interactions with professionalism and...
-
Customer Service Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan All Care Assist Full timeThe Customer Service Representative (CSR) is responsible for assisting customers, resolving inquiries, and ensuring a positive experience. Success in this role means providing efficient support, maintaining customer satisfaction, and contributing to the company's service goals.Responsibilities:Respond to customer inquiries via phone, email, or chat in a...
-
Commercial Success Advocate
2 weeks ago
Rawalpindi Cantonment, Pakistan Reach First Full timeOur CultureWe pride ourselves on being a dynamic and respectful work environment where employees are valued and encouraged to grow. Our culture is built on the following principles:Agility and flexibility.Employee empowerment.Continuous learning and development.Open communication and transparency.About the RoleThis role is responsible for driving revenue...
-
Client Success Manager
4 weeks ago
Rawalpindi Cantonment, Pakistan Oxbridge Digital Full timeThe Client Success Manager is responsible for providing financial, administrative, and data entry services in order to ensure effective, efficient, and accurate financial and administrative operations. Providing these services in an effective and efficient manner will ensure that A/P finances are accurate and up to date and that vendors and suppliers are...
-
Customer Service Representative
17 hours ago
Rawalpindi Cantonment, Pakistan Mantalent Full timeMantalent is committed to providing exceptional customer experiences. As a Customer Care Specialist, you will play a vital role in delivering timely and accurate support to our valued customers.Job ResponsibilitiesResolve customer inquiries via live chat, ensuring high-quality service deliveryUtilize effective communication tools to provide accurate...
-
Customer Service Representative
1 week ago
Rawalpindi Cantonment, Pakistan Graphixo Design Solutions Full timeJob OverviewWe are seeking two Customer Support Specialists to join our team at Graphixo Design Solutions in Pakistan. As a key member of our organization, you will be responsible for ensuring that all customer needs are promptly addressed.Key Responsibilities:Affirmatively manage customer orders, quotes and returns with utmost precision.Receive inbound...
-
Customer Sales Specialist
4 weeks ago
Rawalpindi Cantonment, Pakistan Medsnexus Full timeJob descriptionMeds Nexus is looking for a Client Relation Specialist. An individual should be proficient in English communication (verbal and written) skills for our Pre-Sales department. This is a salary + commission-based role.Responsibilities:Answering inbound & outbound sales calls, emails, and text messages.Scheduling Meetings (Zoom, Google Meet, MS...
-
Customer Support Representative
2 weeks ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeHR & Recruitment Manager I Cybersecurity Recruiter | Technical & Non Technical Recruitment | Talent Acquisition Specialist | Head Hunter | Freelance…Company DescriptionNext Wave is reshaping the future of work by offering AI-driven staff that outperforms traditional employees and revolutionizes how businesses operate. Our goal is to help businesses thrive...
-
Product Promotion Specialist
2 days ago
Rawalpindi Cantonment, Pakistan Sadqain Healthcare Full timeJob Role OverviewWe are seeking an experienced Product Support Specialist to join our team at Sadqain Healthcare, Pakistan.This critical role involves product promotion, customer engagement, and technical support.The successful candidate will be responsible for:Promoting assigned products to our network of clients, doctors, and specialists.Designing and...
-
Medicare Insurance Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Cornerstone Telecommunications Full timeInnovative telecommunications company Cornerstone seeks a skilled Medicare Insurance Specialist to join their team. The successful candidate will be responsible for communicating with clients, closing sales deals, managing customer service inquiries, and finalizing escrow processes.About the Role:Build relationships with clients to ensure successful deal...
-
IT Support Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Riphah University Full timeJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at Riphah University. The successful candidate will be responsible for providing first-line systems support, documenting customer inquiries, and troubleshooting technical issues.About the Role: As an IT Support Specialist, you will be the primary point of contact for...
-
Customer Care Specialist
18 hours ago
Rawalpindi Cantonment, Pakistan Mantalent Full timeCustomer Support responsibilities include:Handling and resolving customer inquiries via live chat in a timely and accurate mannerProviding accurate, valid, and complete information by using the right methods and toolsKeeping records of customer interactions, processing customer accounts, and filing documentsTaking the extra mile to engage customers and build...
-
Customer Experience Specialist
2 weeks ago
Rawalpindi Cantonment, Pakistan Next Wave Full timeAbout the OpportunityWe're seeking a skilled Customer Support Representative to join our team at Next Wave. As a key member of our team, you'll be responsible for delivering exceptional customer experiences and driving business growth.Key AccountabilitiesRespond to customer inquiries and concerns via phone, email, or chat.Analyze customer feedback to...