Customer Support Representative

3 weeks ago


Lahore, Punjab, Pakistan Institute of Performance Management Full time

Institute of Performance Management, Pakistan

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
Provide accurate information and assistance to resolve customer issues and concerns.
Maintain a high level of customer satisfaction by delivering exceptional service at all times.
Collaborate with internal teams to address customer needs and escalate issues as necessary.

Job Specification

Fluent in English (both written and verbal).
Strong communication skills and customer service orientation.
Ability to multitask, prioritize, and work effectively in a fast-paced environment.
Previous experience in customer service or a related field is preferred.
Excellent problem-solving skills and attention to detail.

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