Guest Relations Officer

5 days ago

Karachi, Sindh, Pakistan LMKR Full time

Join to apply for the Guest Relations Officer role at LMKR.

We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a polished professional appearance, and the ability to effectively manage front desk operations and guest relations are essential for this position.

Job Responsibilities:

  1. Welcome and greet guests and visitors with a warm and professional demeanor.
  2. Maintain a neat and organized front desk area.
  3. Answer phone calls and direct inquiries to the appropriate departments or personnel.
  4. Process guest requests for wake-up calls, additional amenities, and transportation services.
  5. Maintain a log of guest interactions and provide feedback to management for service improvement.
  6. Collaborate with housekeeping and maintenance staff to ensure smooth operations.
  7. Receive incoming mail and promptly distribute it to the relevant receiver.
  8. Maintain an accurate and up-to-date record of both incoming and outgoing emails.
  9. Handle the scheduling and booking of meetings.
  10. Provide comprehensive administrative support for activities related to the overall administration of the office.

Required Skills:

  • Exceptional interpersonal and communication skills.
  • Ability to work with diverse teams and senior management.
  • Proficiency in using front desk software and office equipment.
  • Customer-focused with a strong commitment to providing outstanding service.
  • Strong problem-solving and decision-making abilities.
  • Well-groomed and professional appearance.
  • Ability to remain calm and courteous in high-pressure situations.
  • Excellent multitasking and time management skills.
  • Adaptability and flexibility to handle various tasks.
  • Strong attention to detail and accuracy.

Experience:

  • Minimum: 2-3 years in a similar role.
  • Preferred: Prior experience in guest relations, front desk operations, or administrative roles.

Education/Qualification:

  • Preferred: Master's degree.

Location:

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Administrative
Industries
  • IT Services and IT Consulting
#J-18808-Ljbffr

  • Guest Relations Officer

    4 weeks ago

    Karachi, Sindh, Pakistan LMK Resources Ltd. Full time

    Job Summary:We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a...

  • Front Desk

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Front Desk & Guest Relations OfficerWe are seeking a courteous and customer-focused professional to join our team as a Front Desk & Guest Relations Officer. The ideal candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors.Job Responsibilities:Welcome...

  • Guest Relations Specialist

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Guest Relations SpecialistWe are looking for a skilled professional to join our team as a Guest Relations Specialist. The successful candidate will be responsible for delivering exceptional customer service, handling inquiries, and ensuring a positive experience for all guests and visitors.Key Responsibilities:Provide warm and professional welcome and...

  • Guest Services Supervisor

    6 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    About This RoleWe are seeking a skilled and experienced Front Desk Supervisor to join our team. In this role, you will supervise the front desk operations, train and direct front desk team members, resolve customer issues, and maintain a high level of customer satisfaction.ResponsibilitiesSupervise the operations of the front desk to ensure optimal service...

  • Guest Services Representative

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    The ideal candidate will possess excellent interpersonal skills, a polished professional appearance, and the ability to effectively manage front desk operations and guest relations.

  • Guest Relationship Executive

    1 day ago

    Karachi, Sindh, Pakistan Lakhani Builders Full time

    Job Description: Job Description:Lakhani Builders, a trusted name in Karachi's construction industry for over 25 years, is seeking a Guest Relationship Executive. We pride ourselves on our professional skills, integrity, and excellence in construction. Join our team of competent engineers and architects and contribute to our ongoing...

  • Guest House Manager

    4 weeks ago

    Karachi, Sindh, Pakistan Hotel BlueSky Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Hotel BlueSky.Hospitality ProfessionalCompany DescriptionRole DescriptionThis is a part-time on-site role for a Guest House Manager at Hotel BlueSky located in Karāchi. The Guest House Manager will be responsible for customer service, budgeting, sales, managing...

  • Guest Relation Officer/ Receptionist

    1 week ago

    Karachi, Sindh, Pakistan Infoempregos Full time

    Job Description:Performs administrative and clerical support tasks. Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.We are looking for a motivated employee for an entry-level position. If you are interested in learning and developing, this opportunity is for you.Requirements:Willingness to learn and develop your...

  • Guest Service Coordinator

    7 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a highly motivated and organized individual to fill an entry-level position. As a Guest Relation Officer/ Receptionist, you will be responsible for performing administrative and clerical support tasks.Key responsibilities include answering and directing phone calls, taking messages and scheduling appointments. Additionally, you will assist in...

  • Front Office Coordinator

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job SummaryThe role of Front Office Coordinator involves ensuring a smooth and welcoming experience for guests arriving at the office. Key responsibilities include greeting visitors, handling incoming phone calls, maintaining a tidy reception area with necessary supplies, and providing information as needed.