Guest Relations Officer

17 hours ago

Karachi, Sindh, Pakistan LMK Resources Ltd. Full time

Job Summary:

We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a polished professional appearance, and the ability to effectively manage front desk operations and guest relations are essential for this position.

Job Responsibilities:

  1. Welcome and greet guests and visitors with a warm and professional demeanor.
  2. Maintain a neat and organized front desk area.
  3. Answer phone calls and direct inquiries to the appropriate departments or personnel.
  4. Process guest requests for wake-up calls, additional amenities, and transportation services.
  5. Maintain a log of guest interactions and provide feedback to management for service improvement.
  6. Collaborate with housekeeping and maintenance staff ensuring smooth operations.
  7. Receive incoming mail and promptly distribute it to the relevant receiver.
  8. Maintain an accurate and up-to-date record of both incoming and outgoing emails.
  9. Handle the scheduling and booking of meetings.
  10. Provide comprehensive administrative support for any activities related to the overall administration of the office.

Required Skills:

  1. Exceptional interpersonal and communication skills.
  2. Strong interpersonal skills and the ability to work with diverse teams and senior management.
  3. Proficiency in using front desk software and office equipment.
  4. Customer-focused with a strong commitment to providing outstanding service.
  5. Strong problem-solving and decision-making abilities.
  6. Well-groomed and professional appearance.
  7. Ability to remain calm and courteous in high-pressure situations.
  8. Excellent multitasking and time management skills.
  9. Adaptability and flexibility to handle a variety of tasks.
  10. Strong attention to detail and accuracy.

Experience:

  1. Minimum: 2-3 years
  2. Preferred: Prior experience in a guest relations/front desk operations or administrative role is preferred.

Education/Qualification:

  1. Minimum: Bachelors.
  2. Preferred: MBA

Location:

  1. Karachi
#J-18808-Ljbffr

  • Guest Relations Officer

    2 weeks ago

    Karachi, Sindh, Pakistan LMKR Full time

    Join to apply for the Guest Relations Officer role at LMKR.We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests...

  • Guest Services Associate

    5 days ago

    Karachi, Sindh, Pakistan beBeeCustomerService Full time

    Job Overview:Guest Services AssociateWe are seeking a highly skilled Guest Services Associate to join our team. In this role, you will be responsible for ensuring that our guests have an exceptional experience from start to finish.Your main focus will be on providing top-notch customer service, managing meeting rooms, and coordinating events. You will work...

  • Guest Relationship Executive

    1 week ago

    Karachi, Sindh, Pakistan Lakhani Builders Full time

    Job Description: Job Description:Lakhani Builders, a trusted name in Karachi's construction industry for over 25 years, is seeking a Guest Relationship Executive. We pride ourselves on our professional skills, integrity, and excellence in construction. Join our team of competent engineers and architects and contribute to our ongoing...

  • Front Desk Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    Inbox Business Technologies is a leading IT and services company and we're looking for a Front Desk Officer to join our team. The role is responsible for efficiently managing front office operations, including welcoming guests, handling incoming calls, and executing a variety of administrative and clerical tasks to ensure the smooth and effective functioning...

  • Front Office Duty Manager

    3 days ago

    Karachi, Sindh, Pakistan beBeeFrontOfficeManager Full time

    Front Office Operations ManagerWe are seeking a dynamic and customer-focused Front Office Operations Manager to oversee daily operations and lead our front desk team.Manage front office operations, including check-in/check-out procedures, reservations, and guest inquiriesProvide exceptional customer service, addressing guest concerns promptly and...

  • Front Desk Officer

    3 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    Get AI-powered advice on this job and more exclusive features.Inbox Business Technologies is a leading IT and services company and we're looking for a Front Desk Officer to join our team. The role is responsible for efficiently managing front office operations, including welcoming guests, handling incoming calls, and executing a variety of administrative and...

  • Front Desk Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Inbox Business Technologies Full time

    2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Inbox Business Technologies is a leading IT and services company and we're looking for a Front Desk Officer to join our team. The role is responsible for efficiently managing front office operations, including welcoming guests, handling incoming calls,...

  • Receptionist

    3 weeks ago

    Karachi, Sindh, Pakistan LMKR Full time

    Job Summary:We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a...

  • Receptionist

    3 weeks ago

    Karachi, Sindh, Pakistan LMKR Full time

    We are looking for a courteous and customer-focused Front Desk & Guest Relations Officer with 2-3 years of experience in a similar role. The successful candidate will be responsible for delivering outstanding service, handling inquiries, and ensuring a seamless and positive experience for all guests and visitors. Strong interpersonal skills, a polished...

  • Office Support Staff

    3 weeks ago

    Karachi, Sindh, Pakistan Pakngos Full time

    Ensuring that all staff are treated with respect and fairness, regardless of their race, ethnicity, gender, sexual orientation, religion, age, or disability status etc.Ensuring that all services are extended to all individuals equally and equitablyKeep the office premises clean and tidyRun errands and carrying out other tasks needed to run the office...