Key Account Manager

3 days ago

Karachi, Sindh, Pakistan Jaffer Business Systems Full time

1 week ago Be among the first 25 applicants

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Position: Key Account Manager

Business Unit: JBS Consulting

About JBS

JBS Consulting is a trusted partner in enterprise transformation, specializing in AI strategy, cloud enablement, and digital modernization. We help clients unlock business value through innovative technology, seamless execution, and deep consulting expertise.

At JBS, we deliver technology that works better.

Role Overview

We are seeking a high-performing Key Account Manager to lead client engagement and drive account growth. This is a strategic and client-facing role, ideal for professionals with experience in technology consulting, enterprise solution selling, and account development.

You will act as the bridge between our clients and internal teams, ensuring the successful delivery of projects while identifying new opportunities to create value and expand business relationships.

Key Responsibilities

  • Manage and grow long-term relationships with assigned enterprise clients
  • Understand client needs and deliver customized technology consulting and implementation roadmaps
  • Drive revenue growth through upselling, cross-selling, and account expansion strategies
  • Collaborate with technical and delivery teams to ensure high-quality project execution
  • Monitor market trends and client feedback to shape account strategy and solution alignment

Key Performance Indicators (KPIs)

  • Annual Revenue Target: Achieve and grow a book of business as per assigned targets
  • Opportunity Creation: Generate new qualified opportunities per quarter
  • Client Retention: Maintain over 90% retention across assigned accounts
  • Upsell/Cross-sell Revenue: Contribute from existing clients through solution expansion
  • CSAT Score: Sustain a client satisfaction score of 8.5+/10

Qualifications

  • Bachelor's degree in Business, Technology, or a related field
  • 3–5 years of experience in key account management, solution sales, or enterprise consulting
  • Proven track record of meeting revenue targets and building senior client relationships
  • Strong understanding of enterprise technology landscapes and business transformation
  • Excellent communication, presentation, and stakeholder management skills

Why Join Us?

  • Be part of a future-focused, innovation-driven consulting firm
  • Collaborate on transformative projects with leading organizations
  • Work alongside thought leaders and domain experts in AI, cloud, and enterprise systems
  • Access to continuous learning, global exposure, and leadership pathways
  • A performance-driven culture that rewards impact and initiative

Ready to help businesses transform with technology that works better? Apply now and grow with us.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionSales and Business Development
  • IndustriesIT Services and IT Consulting

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