People Training

3 weeks ago

Karachi, Sindh, Pakistan Minerva Research Solutions Full time

Job Title: Learning & Development & Compliance Officer
Location: Karachi, Pakistan (On-site)
Department: Human Resources
Job Type: Full-time | Monday to Friday | Afternoon Shift

About Minerva Research Solution

Minerva Research Solution is a forward-thinking clinical research organization dedicated to innovation, ethical conduct, and employee empowerment. We are committed to upholding the highest standards in research compliance and workforce capability. Our people are at the heart of our success—and we invest in both their growth and well-being.

Position Overview

We are seeking a dynamic and detail-oriented Learning & Development & Compliance Officer to lead employee training initiatives and ensure company-wide policy compliance. This dual-role combines strategic L&D planning with critical compliance oversight—supporting employee growth while fostering a fair, legally aligned, and high-performing work culture.

Key Responsibilities Learning & Development

  • Develop and implement onboarding, technical training, and professional development programs.

  • Design competency-based learning paths for teams in clinical research, operations, and support functions.

  • Coordinate ISO-related trainings (e.g., ISO 9001:2015, GCP, regulatory compliance).

  • Organize workshops, cross-training, and career development initiatives.

  • Track training attendance, feedback, and effectiveness using Microsoft 365 tools (Excel, SharePoint, Power Automate).

  • Promote a learning culture through internal knowledge-sharing and development activities.

Policy Compliance & Documentation

  • Ensure adherence to HR policies, ISO standards, and Pakistani labor laws.

  • Maintain accurate records for all HR compliance activities, policies, training sessions, and audit requirements.

  • Prepare for internal and external audits by ensuring timely documentation and procedural compliance.

  • Collaborate with department heads to enforce policy consistency and risk mitigation.

Employee Grievance Handling

  • Act as a neutral, confidential contact for employee concerns and grievances.

  • Conduct investigations with fairness, discretion, and timely resolution.

  • Maintain grievance logs and case documentation for audit and reporting purposes.

  • Educate employees on grievance redressal channels, anti-harassment policies, and workplace conduct.

Reporting & Analysis

  • Monitor trends in employee learning needs, compliance gaps, and grievance submissions.

  • Generate actionable insights and reports for senior leadership.

  • Proactively recommend improvements in training strategy or compliance controls based on data.

Qualifications

  • Bachelor's or Master's degree in Human Resources, Education, Organizational Psychology, or a related field.

  • 4–6 years of experience in Learning & Development, HR Compliance, or Employee Relations—ideally in clinical research, healthcare, or regulated industries.

  • Proven facilitation, training, and documentation skills.

  • High integrity and emotional intelligence in dealing with sensitive issues.

  • Proficiency in Microsoft 365 (Excel, PowerPoint, SharePoint, Power Automate) or experience with an LMS/HRMS is a plus.

What We Offer

Competitive salary with performance-based increments\

EOBI and health insurance

Paid time off and development allowances

Exposure to global compliance practices and clinical research standards

Professional and ethical work environment

Growth opportunities within HR and Compliance functions

Company-sponsored trainings

Join Minerva Research Solution to lead a culture of learning, integrity, and impact. Be the bridge between compliance and capability.

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