Senior Billing Coordinator

5 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

As a Senior Billing Specialist, you will serve as the main point of contact for all billing related inquiries. You will be responsible for billing and processing charges, researching outstanding billing items, generating invoices, reviewing and validating refunds, and continuously providing feedback to management with inaccurate findings to solve problems and fine tune processes.

About the Role:

This role requires an intimate understanding of how the Quote-to-Cash process works and the ability to troubleshoot issues as they arise. You will interact with internal departments to ensure timely handling and resolution of cases as well as assist our sales team in an operational capacity to close sales and generate quotes.

  • Oversee billing status of accounts by researching and resolving any billing inconsistencies and errors
  • Analyze billing documents and other data for accuracy and completeness, acquiring missing or correct data when necessary
  • Create invoices and customize billing
  • Review and validate credits/refunds as well as issue refunds, review payment disputes and chargebacks
  • Review billing process and recommend improvements where possible
  • Ensure proper period cut off for month end close procedures
  • Be the point person to answer billing related support cases
  • Provide accurate and timely reporting
  • Work closely with other functional teams to ensure data quality and consistency
Key Responsibilities:
  • Comprehensive knowledge of Zuora is preferred
  • Expertise in Salesforce.com is preferred
  • Bachelor's (BA/BS) degree in accounting or finance is preferred
What We're Looking For:

We are seeking an ambitious individual with strong organizational skills and a high level of attention to detail and accuracy to join our focused and motivated team.

You will have 1-2 years of experience in a Billing or Billing-related role, excellent communication skills, and the ability to work well with ambiguity, solve problems, and think on your feet.

A good command of Excel and Google Sheets is required, and the ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data is essential.

You will be comfortable working in a fast-paced and changing environment and will be able to adapt to new situations quickly.

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