Executive Customer Operations Misri Shah KHI

3 weeks ago


Karachi, Sindh, Pakistan PTCLal Full time
Executive Customer Operations Misri Shah KHI

With our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

· Think Big

· Win Every Battle

IN THIS ROLE YOU WILL

Facilitate towards business growth by acquiring and providing administrative services to new customers. Ensure network rehabilitation along with organizing and controlling daily, weekly and monthly targets by utilizing resources (human, Tools and equipment) , for best customer experience . Enhance network in potential/dry areas

HOW CAN YOU EXPRESS YOUR TALENT

  • Ensure Service KPIs are met in assigned territory through effective monitoring and management
  • Deploy and install new connections while maintaining quality standards
  • Conduct field visits to inspect installation quality, rehabilitation work, and sales performance
  • Coordinate with AHR & Technology teams to resolve communication issues and expedite complaint resolution
  • Prepare and submit data reports on daily, weekly, and monthly basis

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

  • Bachelor's degree in Engineering with Business understanding
  • Computer literacy and operational leadership
  • Networking and data analysis
  • Service KPI monitoring and improvement
  • Team management and communication
  • Field operations and quality control
  • Reporting and documentation

PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.

#ExpressYourTalent #ReadyToRise #TayyarHo

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesTelecommunications

Referrals increase your chances of interviewing at PTCL.Official by 2x

Get notified about new Operations Executive jobs in Karāchi, Sindh, Pakistan.

Executive Customer Operations (Hawksbay)

Karachi Division, Sindh, Pakistan 6 days ago

Customer Service & Support Representative - CSRExecutive Data Center Operations - Data Center Services

Karachi Division, Sindh, Pakistan 2 days ago

Executive Fiber Operations (Karachi Cantt)

Karachi Division, Sindh, Pakistan 2 months ago

Karachi Division, Sindh, Pakistan 2 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Karachi, Sindh, Pakistan Shah Motors Full time

    Job Description:Shah Motors, located in Mississauga, Ontario, is a dynamic automotive organization dedicated to redefining the car buying and parts procurement experience. We are seeking an Evening Customer Engagement and Social Media Specialist with a minimum of 1 year of experience to join our growing team in the Accounting industry. This is a fully remote...


  • Karachi, Sindh, Pakistan PakWheels Full time

    Join to apply for the Relationship Officer-KHI role at PakWheels.comContinue with Google Continue with GoogleJoin to apply for the Relationship Officer-KHI role at PakWheels.comAs an Relationship Officer at PakWheels.com, you'll play a critical role in revolutionizing how Pakistanis buy and sell cars and bikes by ensuring comprehensive and accurate...

  • Customer Service

    2 weeks ago


    Karachi, Sindh, Pakistan People Full time

    About the job: Customer Service & Logistics Officer - KHIJob Description:Evaluate routing, load management, and ensure tracking of delivery vehicles.Collaborate with 3PL service providers for effective daily operations and conduct periodic meetings to resolve operational issues.Monitor the overall inventory control system and schedule daily & weekly...

  • Account Executive KHI

    4 weeks ago


    Karachi, Sindh, Pakistan SoftConsults Full time

    Direct message the job poster from SoftConsultsSOFTCONSULTS has been providing cloud-based ERP solutions since 1999. We are looking for Accounts/Support Executive to be placed in our Karachi office to assist our clients. We have a team of highly skilled Accounts Executives who work dedicatedly with clients to provide training as per their business needs. Our...

  • Tele Sales Executive

    3 weeks ago


    Karachi, Sindh, Pakistan M&P Express Logistics Full time

    Direct message the job poster from M&P Express LogisticsSenior HR Executive @ M&P Express Logistics | MPA, Human ResourcesThis position will be responsible for all receivable amounts through cheque from corporate customers and retaining, deepening, cross selling and growing the business with Corporate, SME & COD customers.ResponsibilitiesKeep track of...


  • Karachi, Sindh, Pakistan beBeeBilling Full time

    Effective management of a billing team is crucial to drive revenue growth and ensure efficient operations.Key Responsibilities:Team Leadership: Foster a collaborative environment within the Industrial/Commercial (KHI) section, promoting high performance and employee engagement in East, West, and Central areas.Billing Strategy Development: Create and...


  • Karachi, Sindh, Pakistan CYBERNET Full time

    Revenue Assurance – Executive - Karachi1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from CYBERNETPosition Title: Revenue Assurance – ExecutiveDepartment: Revenue AssurancePosition Overview:Cybernet is looking for a proactive and detail-oriented Revenue Assurance...


  • Karachi, Sindh, Pakistan beBeeFacilities Full time 6,000,000 - 8,000,000

    Job Title: Property and Operations ExecutiveWe are seeking a highly skilled Property and Operations Executive to manage our real estate portfolio and oversee the delivery of exceptional customer experiences. Key Responsibilities:Manage the acquisition, maintenance, and disposal of properties to ensure alignment with business objectives.Develop and implement...


  • Karachi, Sindh, Pakistan HR Ways - Hiring Tech Talent Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from HR Ways - Hiring Tech TalentHR Generalist | Tech Recruiter | Executive Search | HR Operations | Payroll SpecialistWe're hiring for Sales Support & Operations Executive (Karachi - Onsite)Client Company Introduction:A leading import and export company is hiring a Sales Support and...


  • Karachi, Sindh, Pakistan BaadMay Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from BaadMayChief of Staff @ BaadMay | Fintech | BNPL | xVentureDive | Truman State AlumTitle: Customer Support ExecutiveOpen Positions: 2BaadMay is the leading consumer lending startup in Pakistan, backed by VentureDive. We allow customers to shop at top brands and...