Call Center Representative

3 days ago


Lahore, Punjab, Pakistan Digitaiz Technologies Private Limited Full time
Call Center Agent (Customer Support – Night Shift)

Job Type: Full-Time (Initially Remote – Night Shift, 7:00 PM to 4:00 AM)

Job Description: We are looking for experienced Call Center Agents with excellent English communication skills to join our growing team. The ideal candidate will have prior experience handling international (USA-based) calls and should be confident in delivering a professional customer experience.

Responsibilities
  • Handle inbound and outbound customer calls (USA-based clients).
  • Maintain a high level of spoken English fluency and professionalism.
  • Meet daily/weekly targets for calls, conversions, or customer satisfaction.
  • Keep records of customer interactions in CRM systems.
  • Provide excellent customer service while resolving queries efficiently.
Qualifications
  • Education: Bachelor's degree (Mass Communication, Business Administration, English, Marketing) preferred. Candidates with A/O Levels and strong English fluency are encouraged to apply.
  • Experience: 6 months to 1 year of experience in a USA-based call center (Fresh graduates with exceptional spoken English may also apply).
  • Skills: Excellent spoken and written English, active listening, patience, problem-solving.
  • Other: Candidate must reside in Lahore with good internet and remote setup.
  • Market-competitive salary + performance-based incentives.
  • Opportunity to grow into team lead/quality assurance roles.
  • Professional and supportive work environment.
How to Apply

Interested candidates are encouraged to apply at hr@digitaiz.com

with the subject line "Call Center Agent Application – [Your Name]".

Experience :

  • 6 months to 1 year (USA-based call center preferred)
  • Fresh graduates with excellent English fluency can apply

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan VIRE HR Solutions Full time

    VIRE Hr solution is seeking a highly motivated and customer-oriented Call Center Representative to join our team.As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, providing excellent customer service, and resolving customer inquiries and concerns. Join our fast-paced and dynamic work environment, where...


  • Lahore, Punjab, Pakistan Fast Medical Billing and Coding Full time

    OverviewFast Medical Billing and Coding is seeking a on-site Call Center Representative for Lahore. The role involves handling customer inquiries, providing support, and ensuring customer satisfaction.Role DescriptionThis is a full-time, on-site role for a Call Center Representative located in Lahore. The Call Center Representative will handle customer...


  • Lahore, Punjab, Pakistan REVCORP Full time 300,000 - 600,000 per year

    Company DescriptionREVCORP is a trusted partner for scaling business success through customized solutions in staff augmentation, offshore team management, and BPO services. We specialize in building high-performing lead generation, sales, and customer support teams to accelerate company growth. Leveraging our global talent network and operational expertise,...


  • Lahore, Punjab, Pakistan Fast Medical Billing and Coding Full time 104,000 - 130,878 per year

    Company DescriptionFast Medical Billing and Coding (Fast MBC) is a leading provider of revenue cycle management solutions. We are dedicated to equipping our clients with the best resources, innovation, and knowledge to help their medical practices reach their highest potential. Our team stays up-to-date with the latest regulations, policies, and requirements...


  • Lahore, Punjab, Pakistan Hexiqon Solutions Full time

    Call Center Representative (Outbound USA)Candidates with a Bachelor's degree or equivalent are preferred; relevant experience can be considered.Job Description:Hexiqon Solutions is a leading company in the Marketing and Advertising industry, specializing in Digital Marketing and SEO. We are currently seeking a Night Call Center Representative for our...


  • Lahore, Punjab, Pakistan Half Price Packaging PVT Ltd Full time 35,000 - 45,000 per year

    Position: Call Center RepresentativeLocation: Gulberg 3, Lahore (Night Shift – US Campaign)About the RoleWe are hiring Call Center Representatives to join our team for international (US-based) campaigns. The ideal candidate should have excellent English communication skills, a customer-focused attitude, and the ability to handle calls confidently.Key...


  • Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...


  • Lahore, Punjab, Pakistan Axora Full time 300,000 - 500,000 per year

    Company DescriptionAt Axora, we help UK SMEs thrive by providing tailored call center solutions that drive growth, strengthen customer relationships, and simplify business operations. We offer comprehensive services including lead generation, sales, and customer support, all in one place. With over 50,000 customers and a dedicated team, we are committed to...


  • Lahore, Punjab, Pakistan ANALTYTICA Full time 50,000 - 100,000 per year

    Job Title: Call Center RepresentativeCompany: Fairways LogisticsLocation: DHA Phase 6, LahoreShift: Night Shift | 7:30 PM – 4:30 AMAbout the Role:Fairways Logistics is hiring Call Center Representatives for our night shift operations. You'll be the first point of contact for customers, handling inbound and outbound calls related to logistics. We're looking...


  • Lahore, Punjab, Pakistan Premiere Resolutions Full time 70,000 - 100,000 per year

    Role DescriptionThis is a full-time on-site role for a Call Center Representative/Debt collector at Premiere Resolutions, located in Lahore. The Call Center Representative/Debt collector will be responsible for contacting debtors and claiming outstanding debts toward their creditors. You will be responsible for recovering the money owed in as little time as...