Customer Support Associate

4 days ago

Karachi, Sindh, Pakistan Wear The Shield Full time

Our team thrives on dedication, empathy, and excellence in customer service. We are currently seeking a talented Customer Support Associate to join our customer service team and help us provide exceptional support and build lasting relationships with our clients.

Position Overview:
As a Customer Support Associate, you will be at the forefront of our customer service efforts, addressing inquiries, resolving issues, and delivering stellar support across various channels. Your role demands superb communication skills, empathy, and a strong commitment to excellence.

Key Responsibilities:
  1. Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy.
  2. Maintain accurate records of customer interactions and transactions, ensuring no detail is overlooked.
  3. Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish.
  4. Resolve customer issues and escalate complex problems as needed to ensure satisfaction.
Qualifications:
  1. Proficiency in both written and verbal English.
  2. Minimum of 1 year of customer service experience.
  3. Excellent communication and interpersonal skills.
  4. Ability to thrive in a fast-paced environment, juggling multiple tasks with ease.
  5. A suitable environment for taking phone calls and a personally-owned PC or laptop with a minimum of 15 Mbps upload & download speed. A backup internet connection (10 Mbps) is also required upon hiring.
Compensation and Benefits:
  1. Competitive hourly rate: $3-4 USD per hour.
  2. Comprehensive health insurance with dental coverage.
  3. Embrace the work-from-home lifestyle with flexibility and freedom.
  4. Enjoy paid time-off, performance bonuses, and year-end bonuses.
  5. Opportunities for advancement in a growing company.
How to Apply:

Ready to make a difference in the world of customer service? We'd love to review your application and get to know you more Please submit your application through our dedicated link: https://bit.ly/cs-application-link and use Application Code: JAZZHR.

Strong communication and collaboration skills are essential, and we look forward to welcoming you to our team

Please note: We will only review applications submitted through the provided link.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

Internet Publishing

#J-18808-Ljbffr

  • Customer Support Associate

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    **Job Summary:**We are seeking a highly skilled and dedicated Customer Support Associate to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.**Responsibilities:**Handle customer queries...

  • Technical Support Associate

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Summary:We are seeking a highly motivated and dedicated Technical Support Associate to join our team. As a Technical Support Associate, you will play a critical role in providing exceptional customer service and technical support to our clients.

  • Customer Support Representative

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:The primary role of the Customer Support Representative is to provide timely and accurate support to customers. This includes responding to customer inquiries, orders, questions, and concerns with the highest level of service and quality.To ensure a solid understanding of the company's concepts, products, practices, and procedures, an...

  • Customer Support Specialist

    4 days ago

    Karachi, Sindh, Pakistan Buono Private Limited Full time

    JD Customer Support Specialist (CSP):Position Summary: The Customer Support Representative ensures that all customer needs are promptly addressed by responding to customers' requests, orders, questions, and concerns in a timely and accurate manner, while exercising the highest level of service and quality. Environmental Express offers an extensive training...

  • Customer Support Persons

    2 weeks ago

    Karachi, Sindh, Pakistan Sterling Associates Full time

    Sterling Associates (Call Centre) is looking for people with fluent English speaking and reading skills (preferred American accent) for a customer support job. Applicants should be able to work night shifts.If you're committed, punctual, and want to earn a good paycheque for your hard work, then email your resume to us. Shift starts from 5 pm PKST, but it...

  • Support Services Associate

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    We are seeking a Support Services Associate to join our team. In this role, you will be responsible for providing administrative support, handling client queries, and ensuring overall satisfaction.Key Skills:Excellent communication and interpersonal skillsAble to work in a fast-paced environmentQualifications:MBA/BBA in Supply Chain or MarketingFresh or 1...

  • Engineering Support Associate

    5 days ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    About Our TeamWe pride ourselves on creating a culture of belonging and teamwork. Our Engineering Support Associate will play a vital role in supporting our engineering staff and ensuring the smooth operation of our facilities.This position requires a high level of organization, attention to detail, and excellent communication skills. You will be responsible...

  • Customer Service Associate

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a skilled Customer Service Associate to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a customer-centric attitude.Key ResponsibilitiesProvide timely and accurate customer support via multiple channels.Assist clients with inquiries...

  • Customer Support Expert

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job Description:We are seeking a skilled Customer Support Expert to provide exceptional service to our clients. The ideal candidate will be responsible for delivering high-quality support by addressing inquiries related to POS systems, payment solutions, digital menus, Cartzie services, and associated hardware via phone, email, and live chat.Key...

  • Customer Support Ambassador

    1 week ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job DescriptionAs a Customer Support Ambassador, you will play a vital role in delivering exceptional customer experiences. This opportunity is ideal for individuals who are passionate about helping others and enjoy working in a fast-paced environment.We are looking for a skilled Support Operations Associate to join our team. The successful candidate will be...