Patient Support Representative Team Lead

2 days ago


Lahore, Punjab, Pakistan Apax Solutions Full time

We're Hiring: Patient Support Representative – Team Lead (On-Site, Night Shift)

Location: Johar Town, Lahore

Shift: Night (US Hours)

English: Fluent – Strong communication skills required

Are you an experienced Patient Support Representative ready to take the next step in your career? We're looking for a Team Lead to oversee and support our growing night shift team in Johar Town, Lahore.

Key Responsibilities:

  • Lead and mentor a team of patient support representatives
  • Ensure timely and accurate appointment scheduling and patient communication
  • Monitor performance metrics and support team productivity
  • Handle escalated calls and maintain high service standards
  • Collaborate with management to streamline workflow

Requirements:

  • Proven experience in patient support or a healthcare-related call center
  • Excellent spoken and written English skills
  • Strong leadership and problem-solving abilities
  • Ability to work on-site during night shift (US timings)
  • Knowledge of EMR/EHR systems is a plus

What We Offer:

  • Competitive salary package
  • Supportive work environment
  • Growth and advancement opportunities

Apply now by sending your resume to info@apaxsol.com

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan beBee Careers Full time

    We're seeking an experienced Patient Support Representative to take on a leadership role and oversee our growing night shift team.Key Responsibilities:Lead and mentor a team of patient support representativesEnsure timely and accurate appointment scheduling and patient communicationMonitor performance metrics and support team productivityHandle escalated...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    This Patient Account Representative role requires strong communication and negotiation skills to effectively resolve patient balances and drive payments. The ideal candidate will have experience in the medical billing and revenue cycle management (RCM) industry, particularly in patient interaction roles.The key responsibilities of this position...


  • Lahore, Punjab, Pakistan Collaborate Solutions Full time

    We are seeking detail oriented Patient Scheduling Representatives to join our team. The Patient Scheduling Representative plays a critical role in facilitating patient appointments, ensuring accurate scheduling, and providing exceptional customer service to our patients. This position requires excellent communication skills, strong attention to detail, and a...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    A dynamic Patient Support Representative is required to lead and mentor a team of patient support representatives, ensuring timely and accurate appointment scheduling and patient communication.Job Summary:Lead a team of patient support representativesEnsure accurate appointment scheduling and patient communicationMonitor team performance and support...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    As a Patient Support Representative, you will be responsible for leading and mentoring a team of patient support representatives, ensuring timely and accurate appointment scheduling and patient communication.Responsibilities:Lead a team of patient support representativesEnsure accurate appointment scheduling and patient communicationMonitor team performance...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    This Administrative Assistant position offers the opportunity to work in a dynamic healthcare environment, providing administrative support and contributing to the success of our team.About the RoleProvide administrative support to dental staff, including answering phones, responding to emails, and processing patient information.Manage patient schedules and...


  • Lahore, Punjab, Pakistan Collaborate Solutions Full time

    Job DescriptionThe Patient Scheduling Representative plays a critical role in facilitating patient appointments and ensuring accurate scheduling. Key responsibilities include coordinating appointments, collecting and verifying patient information, and serving as the primary point of contact for patients. Additionally, this role requires delivering...


  • Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced...


  • Lahore, Punjab, Pakistan Texas Behavioral Health, PLLC. Full time

    About the Role:This Patient Service Representative/Customer Care role is a key position within our organization, requiring strong communication and interpersonal skills.The successful candidate will be responsible for handling patient inquiries, scheduling appointments, and coordinating messages between patients and physicians.Excellent organizational and...


  • Lahore, Punjab, Pakistan beBee Careers Full time

    About the RoleThis is a full-time on-site position as a Spanish-speaking Patient Caller Specialist located in Lahore District. As a Patient Caller Specialist, you will be responsible for contacting patients in Spanish, scheduling appointments, verifying insurance information, and providing excellent customer service to Spanish-speaking patients.Key...