Genesys Cloud Support Specialist

Job DescriptionWe are seeking an experienced Telephony Systems Engineer to support the operations of our Genesys Cloud contact center solution. As a key member of our team, you will be responsible for administering, troubleshooting, and addressing day-to-day operational challenges related to the Genesys cloud and integrated platforms.Key...

Job SummaryWe are seeking a highly skilled Genesys Engineer to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will serve as the point of contact for all telephony inquiries or issues and possess excellent time management, communication, and problem-solving skills.Key ResponsibilitiesConfigure, set up, and...

Job DescriptionThe Senior Genesys Cloud Systems Engineer will play a pivotal role in supporting global telephony & contact center operations across various contact centers.Main Responsibilities:Serve as the primary point of contact (POC) for daily Genesys cloud issues and concerns.Provide Tier-2 and Tier-3 support for Genesys Operations.Troubleshoot...

Job OverviewWe are looking for a skilled Telephony Operations Specialist to support our Central Genesys cloud/telephony operations across contact centers. The ideal candidate will have excellent communication and problem-solving skills and be able to troubleshoot day-to-day operational issues.Main ResponsibilitiesAssist in the configuration, setup, and...

OverviewIbex is looking for an Associate Genesys Engineer who will be responsible for supporting Central Genesys cloud/telephony operations across contact centers in a client-facing role. As a member of the Genesys Cloud team, the engineer's duties include serving as the point of contact for all telephony inquiries or issues. The position involves...

Job DescriptionSupport Global Operations: The successful candidate will be responsible for supporting global telephony and contact center operations across various contact centers.Patient Problem-Solving: As part of the Genesys cloud team, the engineer will act as the primary point of contact for all contact center solution requests, ensuring prompt...

At Cloud logically, we're looking for a skilled Cloud Computing Specialist to join our team. As a key member of our engineering team, you'll work on designing and implementing cloud-based microservices architectures that support our data platform.The ideal candidate will have a strong understanding of the core concepts of DevOps, including systems...

About the RoleThis is a client-facing role that requires strong communication and problem-solving skills to diagnose and resolve technical issues. The successful candidate will have a bachelor's degree in Engineering, IT, or Telecom and certification or training in Genesys cloud (preferred).Responsibilities:Configure and maintain the Genesys cloud contact...

Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a Cloud Support Specialist. This is an exciting opportunity for someone who is passionate about cloud technology and customer support.The successful candidate will be responsible for providing technical support to our customers via various channels, including...

OverviewAt Cloud logically, we're a team of passionate engineers driven to deliver innovative solutions. As a key member of our technology department, you'll play a pivotal role in shaping our digital landscape.Key ResponsibilitiesDevelop and maintain high-quality software applications using hands-on coding techniques.Collaborate closely with...