Call Center Professional

22 hours ago


Peshawar City Tehsil, Pakistan beBee Careers Full time
Job Description

As a Call Center Professional, you will be responsible for providing exceptional customer service to clients across various mediums, including phone, email, and chat.

You will work closely with our sales and marketing teams to ensure that customer needs are met and exceeded.

Your primary objective will be to handle customer inquiries, resolve issues, and provide solutions that meet their expectations.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat
  • Respond to customer complaints and resolve issues promptly
  • Maintain accurate records of customer interactions
  • Provide excellent customer service and ensure high levels of customer satisfaction

Requirements:

  • Friendly and approachable demeanor
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Strong problem-solving skills and ability to think critically

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