Technical Support Team Lead

1 day ago


Lahore, Punjab, Pakistan Planlab solution Full time

Key Responsibilities

You will be responsible for:

  • Managing email queries, live chat, and calls with international clients.
  • Providing strong project management and organizational skills.
  • Collaborating with the team to achieve common goals.
  • Contribute to the planning and execution of CSR projects aligned with the company's goals and values.

Qualifications

  • Proficient in spoken and written English.
  • Experience in Zendesk, Gorgias, Customer type CRM.
  • Minimum 3-4 years experience in customer support role or supervision.
  • Ability to work collaboratively in a team environment.


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