Senior Customer Service Representative

3 days ago


Karachi, Sindh, Pakistan Senorita Full time
Customer Support Executive

Seniorita, a clothing brand based in Karachi, is seeking highly skilled professionals to join our E-Commerce Operations team as Customer Support Executives.

About the Role
  • Provide exceptional customer service via phone, email, or chat to resolve queries and complaints efficiently.
  • Offer product information, returns, and exchanges guidance to ensure seamless customer experiences.
  • Evaluate complex issues and escalate them to senior team members when necessary to maintain quality service standards.
Requirements
  • Minimum 2-3 years of experience in customer support or call center environments with a proven track record of success.
  • Excellent communication and problem-solving skills to handle diverse customer needs effectively.
  • Able to work in a fast-paced environment and prioritize tasks to meet deadlines.
What We Offer

Competitive packages tailored to individual profiles that reflect their value to our organization.



  • Karachi, Sindh, Pakistan Smart Accessories Full time

    About the RoleWe are looking for a highly skilled Customer Service Representative to provide timely and professional support to our customers via phone, chat, or other communication channels.The ideal candidate will have strong interpersonal skills, be fluent in Urdu, and possess a deep understanding of customer service principles and practices.


  • Karachi, Sindh, Pakistan HRSG Full time

    At HRSG, we are seeking a skilled Customer Service Representative to deliver exceptional service to Arabic-speaking customers in the Banking Industry.This role focuses on promoting customer satisfaction, supporting business goals, and acting as a customer advocate while maintaining high service standards.About the Role:Communicate fluently in Arabic and...


  • Karachi, Sindh, Pakistan Horyzon Full time

    Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Horyzon. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and issues.Key Responsibilities:Customer Insights:...


  • Karachi, Sindh, Pakistan Carpe Diem Full time

    Carpe Diem Team is seeking a Customer Service Representative to excel in our sales environment.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for all clients.Identify and meet customer needs by offering relevant products and services.Maintain accurate records of customer interactions and sales activities.The ideal...


  • Karachi, Sindh, Pakistan Smart Accessories Full time

    Are you a detail-oriented and customer-focused individual with excellent communication skills? We are seeking a Customer Service Representative to join our team at Smart Accessories, a Pakistan-based online media company.The ideal candidate will have a minimum of 3-6 months experience in customer service and be fluent in the Urdu language. Previous...


  • Karachi, Sindh, Pakistan Abnotix Solutions Full time

    We are Abnotix Solutions, a forward-thinking company seeking an exceptional individual to fill the role of Jr. Customer Support Executive. This exciting opportunity allows you to gain hands-on experience in customer service and develop valuable skills.Job Responsibilities:Provide timely and courteous responses to customer inquiries via phone, email, or live...


  • Karachi, Sindh, Pakistan SAH Communications Full time

    SAH Communications, a leading call center in Pakistan, is seeking a highly motivated and detail-oriented Customer Service Representative to join our team.The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a night shift environment (7 PM to 4 AM).Key Responsibilities:Provide top-notch...


  • Karachi, Sindh, Pakistan DymaxTech Full time

    Job Title: Lead Customer Support Representative - DymaxTechDymaxTech is seeking an experienced customer support leader to join our team. As a Lead Customer Support Representative, you will be responsible for leading a team of customer support representatives and providing exceptional customer service to our international clients. We are looking for a...


  • Karachi, Sindh, Pakistan Wear The Shield Full time

    At Wear The Shield, we're dedicated to delivering exceptional customer service. As a Customer Support Associate, you will be at the forefront of our efforts, addressing inquiries, resolving issues, and delivering superior support across various channels.Position OverviewThis role demands excellent communication skills, empathy, and a strong commitment to...


  • Karachi, Sindh, Pakistan R&I Electrical Appliances Full time

    About the RoleR&I Electrical Appliances is seeking a highly skilled and experienced professional to fill the role of Assistant Customer Service Manager - Senior.Key ResponsibilitiesSupport the customer service team in resolving customer inquiries and service centre queries, ensuring high levels of satisfaction and resolution.Assist in the procurement of...


  • Karachi, Sindh, Pakistan R&I Electrical Appliances Full time

    Job SummaryR&I Electrical Appliances is seeking a seasoned professional to fill the role of Senior Assistant Manager Customer Services.Key ResponsibilitiesLead the customer service team in resolving customer inquiries and service centre queries, ensuring high levels of satisfaction and resolution.Manage the procurement of spare parts and tools for service...


  • Karachi, Sindh, Pakistan UNAVAILABLE Full time

    Job OverviewThis full-time role is an exciting opportunity to contribute to the success of our Operations team as a Customer Service Representative. You will be responsible for facilitating communication between patients and medical professionals, managing data, and working in the field of clinical and pharmaceutical research.Key ResponsibilitiesWe are...


  • Karachi, Sindh, Pakistan Interactive Outsourcing Solutions Full time

    Job DescriptionWe are seeking an experienced and motivated Customer Support Executive to join our team as a Night Shift Customer Service Representative. In this role, you will be responsible for handling customer calls, providing solutions, and ensuring customer satisfaction.Key Responsibilities:Understand customer needs and provide helpful responsesAnswer...


  • Karachi, Sindh, Pakistan DymaxTech Full time

    Customer Service Manager - Night ShiftWe are seeking an experienced customer service manager to lead our night shift team. As a Customer Service Manager, you will be responsible for providing exceptional customer service to our international clients, leading a team of customer support representatives, and developing strategies to improve customer...


  • Karachi, Sindh, Pakistan Systems Ltd. Full time

    Job SummaryWe are looking for a highly motivated and experienced Senior Customer Support Representative to join our Karachi Office team.The ideal candidate will have a minimum of 2 years of relevant experience in customer support, preferably with O 'levels or A 'levels background. They will be comfortable working in rotational shifts, including morning and...


  • Karachi, Sindh, Pakistan Data Sync Full time

    Job DescriptionWe are seeking a highly motivated Sales Service Representative to join our team at Data Sync. As a Sales Service Representative, you will be responsible for promoting and selling services to existing and prospective customers.You will perform thorough cost-benefit analyses of existing/potential customers to meet their needs and establish...


  • Karachi, Sindh, Pakistan primehr Full time

    Job Overview:As a Customer Service Representative at primehr, you will be the primary point of contact for clients. Your role is to provide exceptional support and ensure customer satisfaction through timely and professional communication.Key Responsibilities:Manage incoming calls and customer service inquiries in a timely manner.Identify and assess customer...


  • Karachi, Sindh, Pakistan ibex Full time

    At ibex, we're looking for a talented individual to join our Operations team as a Senior Customer Support Coordinator. This role is all about delivering exceptional customer experiences and providing accurate resolutions to our clients' customers.The ideal candidate will have superb English communication skills, a U.S. or UK accent, and the ability to...


  • Karachi, Sindh, Pakistan EWS Group Full time

    At EWS Group, we are committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Technical Support Specialist to join our team.As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, resolving technical issues, and collaborating with cross-functional teams.Key...


  • Karachi, Sindh, Pakistan Facon Pakistan Full time

    Transform Customer Experiences: A Strategic PartnershipFacon Pakistan seeks an accomplished Senior Customer Support Representative to join its team. As a critical member of the customer experience team, you will play a vital role in delivering outstanding support to international customers, enhancing brand reputation, and driving business growth.Key...