Senior Call Centre Supervisor

Key Job ResponsibilitiesThe Project Manager will be responsible for:Managing and developing the Call Centre TeamEnsuring operational efficiency and effectivenessLiaising with higher management to achieve organisational goalsSkills and QualificationsApplicants should possess excellent leadership and communication skills, as well as substantial experience in...

We are on the hunt for an exceptional Contact Centre Supervisor who can plan and manage our Contact Centre operations effectively.Key ObjectivesEnhance performance and meet established KPIs through data-driven decision making;Ensure seamless execution of key tasks by forecasting manpower and facilities needs;Identify and address Contact Centre requirements...

Job PositionWe are seeking an experienced Call Centre Department Head to join our team at Reactivespace Technologies. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our call centre team. Your primary objective will be to ensure that the team meets performance targets, delivers exceptional...

Job DescriptionThe role of a Call Centre Operations Manager at Reactivespace Technologies is to oversee the daily operations of our call centre team. This involves ensuring that the team meets performance targets, delivers exceptional customer service, and operates efficiently.The successful candidate will have proven experience in a call centre environment,...

Taxi Dispatcher JobWe are looking for full-time and part-time ICabbi dispatchers who can work on our given rota. All candidates must have excellent English communication and typing skills as well as basic computer skills.The job role involves dealing with customer complaints, providing quotations, sending emails, monitoring received emails, delivering a high...

Professional Development\At Taxi Call Centre, we value continuous learning and professional development. As an ICabbi controller, you will have the opportunity to develop your skills and knowledge in areas such as customer service, communication, and problem-solving.\Teamwork\As a member of our team, you will be working closely with other dispatchers and...

Taxi Call Centre DispatchersWe are looking for experienced and skilled ICabbi dispatchers to join our team.The ideal candidate will have:Previous experience in ICabbi dispatching.Excellent English communication and typing skills.Basic computer skills.A professional telephone manner.Ability to deal with different levels of people.We offer a range of benefits,...

Company Overview\Taxi Call Centre is a UK-based company that operates in several cities within the United Kingdom. We are looking for experienced and professional ICabbi controllers and dispatchers to join our team.\Job Description\As an ICabbi controller, you will be responsible for making and receiving inbound and outbound calls, booking taxis for...

We are looking for a highly motivated and experienced Call Center Supervisor to join our team at Global Touch in Pakistan.Key ResponsibilitiesCreate and implement effective team management strategies to drive productivity and quality service delivery.Develop and lead training programs to enhance the skills and knowledge of team members.Maintain accurate...

Call Centre Operations ManagementAs a key member of the Premier Communication Solutions team, the Project Manager will play a critical role in overseeing the Call Centre Team's performance and ensuring operational efficiency.Responsibilities and RequirementsKey responsibilities include:Development and implementation of effective internal training...

Sybrid (Pvt) Ltd - A Lakson Group Company is looking for a dedicated Team Lead - Contact Centre who can drive results and excellence in our Contact Centre operations.Key ResponsibilitiesPlan and manage Contact Centre operations to meet established KPIs;Make informed decisions to enhance performance and meet established KPIs;Identify and address Contact...

Role Description:As a Floor Manager at Call Café, you will play a pivotal role in driving the success of our call center operations. Your primary responsibility will be to oversee the daily activities of the team, ensuring that we consistently deliver exceptional customer service and meet our performance targets.You will be responsible for supervising a...

Job OverviewAt Call Center International LLC, we are seeking a highly motivated and experienced professional to lead our national sales team. As National Sales Manager, you will be responsible for building and managing a network of regional supervisors, group leaders, and at-home agents.Key Responsibilities:Develop and implement a corporate structure that...

Job Title: Senior Administrative Assistant for ProcurementJob Summary: We are seeking a highly organized and detail-oriented Senior Administrative Assistant for Procurement to support our procurement team at the Pakistan Centre for Philanthropy. As an essential member of our staff, you will provide administrative assistance, manage procurement documentation,...

Pakistan Centre for Philanthropy is looking for a senior sales representative to join its automotive batteries sales team.Key Responsibilities:Develop and expand the dealership network while enhancing sales of existing dealers through effective relationship management.Assist the marketing team in market analysis, sales forecasting, and new product...

The Pakistan Centre for Philanthropy is seeking a Social Impact Specialist to accelerate social change initiatives and amplify sustainable behaviour change.This senior-level role will provide technical support and inputs to DSPs, reviewing and refining supported social change initiatives, connecting with relevant stakeholders, and ensuring timely delivery of...

Requirements and QualificationsA college graduate with an MBA is preferred. Strong reporting and report writing skills are essential.Call center experience in a supervisory role is necessary, along with strong communication and interpersonal skills. Proven project and program management experience is required, with the ability to drive change and...

Role OverviewAs a Quality Assurance Specialist at Python Leads, you will be responsible for monitoring and inspecting each call to ensure that it meets our quality standards.This involves applying active listening skills, effective communication, statistical analysis, and critical thinking to resolve complex issues.Key RequirementsMinimum Experience: A...

Job OverviewPremier Communication Solutions, a renowned organisation in the industry, seeks an exceptional Project Manager to oversee the entire Call Centre Team.ResponsibilitiesInternal training and development of call centre agentsShift administration and managementLiaison between call centre agents and higher managementRequirementsSubstantial experience...

Job Description">As a Senior Learning Resources Designer at the Pakistan Centre for Philanthropy, you will play a key role in developing high-quality learning resources for schools across the country. Your primary responsibility will be to plan, design, and implement all English curriculum materials and activities under the supervision of the Curriculum...