Senior Call Centre Manager

About the RoleWe are looking for an experienced Senior Call Centre Supervisor to join our team at Reactivespace Technologies. As a senior member of our customer service department, you will be responsible for overseeing the daily operations of our call centre team. Your primary objective will be to ensure that the team meets performance targets, delivers...

Job DescriptionThe role of a Call Centre Operations Manager at Reactivespace Technologies is to oversee the daily operations of our call centre team. This involves ensuring that the team meets performance targets, delivers exceptional customer service, and operates efficiently.The successful candidate will have proven experience in a call centre environment,...

Job PositionWe are seeking an experienced Call Centre Department Head to join our team at Reactivespace Technologies. As a key member of our customer service department, you will be responsible for overseeing the daily operations of our call centre team. Your primary objective will be to ensure that the team meets performance targets, delivers exceptional...

Taxi Dispatcher JobWe are looking for full-time and part-time ICabbi dispatchers who can work on our given rota. All candidates must have excellent English communication and typing skills as well as basic computer skills.The job role involves dealing with customer complaints, providing quotations, sending emails, monitoring received emails, delivering a high...

Professional Development\At Taxi Call Centre, we value continuous learning and professional development. As an ICabbi controller, you will have the opportunity to develop your skills and knowledge in areas such as customer service, communication, and problem-solving.\Teamwork\As a member of our team, you will be working closely with other dispatchers and...

Taxi Call Centre DispatchersWe are looking for experienced and skilled ICabbi dispatchers to join our team.The ideal candidate will have:Previous experience in ICabbi dispatching.Excellent English communication and typing skills.Basic computer skills.A professional telephone manner.Ability to deal with different levels of people.We offer a range of benefits,...

Call Centre Operations ManagementAs a key member of the Premier Communication Solutions team, the Project Manager will play a critical role in overseeing the Call Centre Team's performance and ensuring operational efficiency.Responsibilities and RequirementsKey responsibilities include:Development and implementation of effective internal training...

Company Overview\Taxi Call Centre is a UK-based company that operates in several cities within the United Kingdom. We are looking for experienced and professional ICabbi controllers and dispatchers to join our team.\Job Description\As an ICabbi controller, you will be responsible for making and receiving inbound and outbound calls, booking taxis for...

Sybrid (Pvt) Ltd - A Lakson Group Company is looking for a dedicated Team Lead - Contact Centre who can drive results and excellence in our Contact Centre operations.Key ResponsibilitiesPlan and manage Contact Centre operations to meet established KPIs;Make informed decisions to enhance performance and meet established KPIs;Identify and address Contact...

We are seeking a highly motivated and experienced Outbound Resolution Professional to join our team at First Call Solutions. As a key member of our Night Shift, you will play a vital role in effectively resolving customer complaints, inquiries, and issues.About the Job:You will manage high volumes of outbound calls, ensuring that customers receive efficient...

Job Title: Senior Administrative Assistant for ProcurementJob Summary: We are seeking a highly organized and detail-oriented Senior Administrative Assistant for Procurement to support our procurement team at the Pakistan Centre for Philanthropy. As an essential member of our staff, you will provide administrative assistance, manage procurement documentation,...

We are on the hunt for an exceptional Contact Centre Supervisor who can plan and manage our Contact Centre operations effectively.Key ObjectivesEnhance performance and meet established KPIs through data-driven decision making;Ensure seamless execution of key tasks by forecasting manpower and facilities needs;Identify and address Contact Centre requirements...

Pakistan Centre for Philanthropy is looking for a senior sales representative to join its automotive batteries sales team.Key Responsibilities:Develop and expand the dealership network while enhancing sales of existing dealers through effective relationship management.Assist the marketing team in market analysis, sales forecasting, and new product...

Job OverviewPremier Communication Solutions, a renowned organisation in the industry, seeks an exceptional Project Manager to oversee the entire Call Centre Team.ResponsibilitiesInternal training and development of call centre agentsShift administration and managementLiaison between call centre agents and higher managementRequirementsSubstantial experience...

Role Overview:The Floor Manager at Call Café is responsible for overseeing the daily operations of the call center, ensuring service levels and performance targets are met. This critical role involves maintaining efficiency, morale, and productivity while driving continuous improvement and operational excellence.This includes supervising a team of agents,...

The Pakistan Centre for Philanthropy is seeking a Social Impact Specialist to accelerate social change initiatives and amplify sustainable behaviour change.This senior-level role will provide technical support and inputs to DSPs, reviewing and refining supported social change initiatives, connecting with relevant stakeholders, and ensuring timely delivery of...

The Pakistan Centre for Philanthropy requires a Sustainable Development Expert to drive its efforts in accelerating social change initiatives and amplifying sustainable behaviour change.This role involves providing technical support and inputs to DSPs, reviewing and refining supported social change initiatives, and connecting with relevant...

Role OverviewAs a Quality Assurance Specialist at Python Leads, you will be responsible for monitoring and inspecting each call to ensure that it meets our quality standards.This involves applying active listening skills, effective communication, statistical analysis, and critical thinking to resolve complex issues.Key RequirementsMinimum Experience: A...

At Sybrid (Pvt) Ltd - A Lakson Group Company, we are seeking a highly skilled Operational Manager to lead our Contact Centre operations.Key ResponsibilitiesDevelop and implement effective operational strategies to enhance performance and meet Key Performance Indicators (KPIs);Forecast manpower and facilities needs to ensure seamless execution of key...

Job Title: Information Security Manager SeniorAs an Information Security Manager Senior at NADRA Technologies Ltd, you will play a critical role in developing and implementing the organization's information security strategy, ensuring compliance with regulatory requirements, and leading the development of a Security Operations Centre and incident response...