Customer Service Team Manager

University, High English Level, Chinese Understanding (optional)The Online Customer Service Team Leader is responsible for overseeing a team of customer service representatives to ensure efficient, high-quality support for customers through online channels. This role involves managing daily operations, coaching team members, monitoring performance, and...

Job Title:Team Lead - Customer Service RepresentativesAbout the Role:We are seeking a highly motivated and results-driven Team Lead to oversee a group of customer service representatives (CSRs) engaged in outbound and inbound telecommunications sales campaigns.Main Responsibilities:Team Supervision & Leadership: Manage, motivate, and supervise a team of CSRs...

Job DescriptionWe are seeking a highly motivated and results-oriented Team Lead to manage a group of Customer Service Representatives (CSRs) engaged in outbound and inbound telecommunications sales campaigns. As a Team Lead, you will be responsible for overseeing the day-to-day operations of the team, ensuring they meet or exceed performance targets, and...

Job DescriptionRespond to customer inquiries in a professional and courteous manner. Provide information about products and services, take or cancel orders, or obtain details of complaints.Document customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and...

Service Desk ManagerJob Description:As a Service Desk Manager, you will oversee the day-to-day activities of service-desk operations to ensure users and business teams receive timely support. This role is part general management, part service operations, and part special projects.Key Responsibilities:Oversee service desk operations to ensure timely support...

Job Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be passionate about delivering exceptional customer experiences and resolving inquiries promptly and efficiently. As a Customer Service Representative, you will serve as the primary point...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer...

Overall Purpose: This career step requires limited-level experience. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Works with senior team members on various projects relating to the protection of devices, customers,...

As a Customer Service Representative for our Solar Campaign, you will be the frontline of our effort to empower customers through solar energy solutions. Your role will focus on providing exceptional customer service, handling inquiries, resolving issues, and educating customers on the benefits and functionalities of solar energy systems. You will play a key...

Customer Service Expert Job OpportunityFresh graduates with a degree in Business, Communication, or related fields are encouraged to apply for a challenging role as a Customer Service Representative at a leading Private Limited Company.We specialize in providing innovative communication solutions to businesses and individuals, revolutionizing...