Senior Customer Service Director

12 hours ago


Saddar Town, Pakistan beBeeCustomerSupport Full time 600,000 - 1,000,000
Job Summary

A high-level Call Center Manager oversees a team of customer support professionals to achieve exceptional results. The ideal candidate possesses strong leadership skills, excellent communication abilities, and extensive experience in managing large volumes of inbound and outbound calls.

About This Role

The ideal candidate will be responsible for:

  • Leading a team of customer support professionals to achieve exceptional results.
  • Developing and implementing effective strategies to improve customer satisfaction.
  • Maintaining a positive and productive work environment.
Requirements

The ideal candidate should have:

  • Strong leadership skills with the ability to motivate and direct a team.
  • Excellent communication abilities with the ability to effectively communicate with customers and colleagues.
  • Extensive experience in managing large volumes of inbound and outbound calls.
  • Demonstrated ability to make sound decisions under pressure.
Benefits

This role offers a competitive salary and benefits package, including:

  • Health insurance.
  • Dental insurance.
  • Vision insurance.
Others

Please note that this is a full-time position requiring regular working hours. The ideal candidate should be able to commit to these hours on a consistent basis.


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