Strategic Account Development Professional

5 days ago

Karachi, Sindh, Pakistan beBeeClientManagement Full time $60,000 - $120,000
Job Title: Key Client Manager

As a seasoned professional, you will be responsible for cultivating and maintaining long-term relationships with key clients to drive business growth and achieve strategic objectives.

Key Responsibilities:
  • Bonding with Clients: Develop trusting relationships with high-value clients to foster organic expansion and meet company goals.
  • Client Needs Analysis: Identify client wants and needs through research and analysis to inform solution development.
  • Solution Provision: Offer tailored solutions that address client needs and desires.
  • Timely Delivery: Ensure timely delivery of products or services to clients.
  • Customer Service: Serve as the primary point of contact for key clients and internal teams.
  • Conflict Resolution: Effectively resolve client complaints in a respectful manner.
  • Client Feedback: Collect, report, and communicate client feedback on service quality, technology, and product delivery.
  • New Business Pursuits: Research and identify new potential clients for business growth.
  • Account Metrics: Track, measure, and analyze key account metrics.
  • Reporting: Create detailed reports for senior management.
Requirements:
  • Experience: Previous experience as a Key Account Manager is essential.
  • Sales and Customer Service: Experience in sales and customer service is advantageous.
  • Communication Skills: Excellent communication and interpersonal skills are required.
  • Networking: Ability to build strong relationships and networks is crucial.
  • Time Management: Strong time and project management skills are necessary.
  • Prioritization: Ability to prioritize tasks and meet critical deadlines is vital.
  • Problem-Solving: Effective problem-solving and negotiation skills are required.

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