Operations Head

3 days ago


Gujranwala, Punjab, Pakistan Tameer Microfinance Bank Full time
Job Description:

The Operation Manager is responsible for supervising the complete operational functions of the branch, including all reports and returns connected with it.

Core Competencies:
  • Ensure effective control environment with focus on compliance of Prudential and other regulatory instructions.
  • Take ownership of the branch compliance, Audit and self-assessment functions, ensuring readiness for Internal/External/SBP Auditors reviews.

Cash Management Strategies:

  • Implement cash management strategies to ensure effective service in line with quality indicators and maintain the integrity of the function at all times.
  • Develop and implement training programs to improve the delivery and performance of Cash officers and achieve the specified business standards in the cash area.

Loan Processing and Repayment:

  • Process loan applications and coordinate repayment schedules to ensure timely repayments.
  • Ensure accurate and efficient processing of loan accounts subsequent to the availability of authentic documents and customer presence.

Security and Custody:

  • Ensure safe custody of all security documents like cheque books, drafts, ATM cards, or other such instruments.
  • Arrange their usage as per policy and ensure compliance with regulatory instructions.

Operational Excellence:

  • Identify areas for improvement and develop strategies to enhance operational efficiency.
  • Implement process improvements and monitor progress to achieve operational excellence.


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