Growth Expansion Manager

2 days ago

Islamabad, Islamabad, Pakistan beBeeExpansion Full time $90,000 - $120,000
Role Overview

As an expansion account manager, you'll have the opportunity to work with Motive's largest line of revenue.

SMB customers make up the majority of Motive's customer base and are our largest revenue stream.

We are looking for professionals who have a proven track record of success, are highly motivated, and consistently practice refining their skillset.

A successful expansion account manager is coachable, receptive to feedback, has a willingness to learn, and is open to embracing continuous improvement.

Key Responsibilities
  • Develop strong executive relationships and a deep understanding of each client's business in order to identify opportunities for growth and expansion within your SMB customer base.
  • Survey prospects to understand pain points within their business so you can align those needs with the Motive solution.
  • Demonstrate Motive software and solutions to fleet managers or your larger, more strategic SMB customers.
  • Collaborate with your account team—customer success managers, support, product specialists, sales engineers, data analytics, and more—to support and grow your customers.
  • Support contract renewals by proactively engaging clients on upcoming renewals, ensuring a smooth process that minimizes churn.
  • Resolve problems, including identifying issues, thinking critically to determine the optimal course of action, and implementing best available solutions.
  • Effectively plan to meet and exceed your ongoing business goals and revenue quotas.
Requirements
  • Bachelor's Degree and/or in-depth exposure to US/Canada/UK B2B customers.
  • 2+ years of relevant or transferable work experience.
  • Strong end-to-end ownership attitude from identifying opportunities, running demos, involving partner teams, to closing deals.
  • Leadership and/or management experience with the ability to influence both internal stakeholders and key decision makers externally.
  • Best-in-class communication skills, with the ability to successfully convey key value propositions and quickly manage objections.

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