IT Operational Excellence Specialist

3 days ago

Islamabad, Islamabad, Pakistan beBeeGovernance Full time 2,500,000 - 3,000,000

The role of IT Governance Manager plays a pivotal part in establishing and implementing robust IT governance frameworks, policies, and processes that align IT operations with the organization's strategic objectives.

Key Responsibilities
  • Develop and maintain IT governance frameworks and policies to ensure alignment with business objectives, regulatory requirements, and industry best practices such as COBIT, ITIL, and ISO 27001.
  • Ensure compliance of IT processes with data privacy laws and cybersecurity regulations, and monitor adherence to established protocols.
  • Conduct regular IT audits and collaborate with internal and external auditors to guarantee IT governance protocols are being followed.
  • Risk Management: Identify, evaluate, and manage IT risks associated with the data center, SAP ERP, custom software development, and the Hospital Management System (HMS).
  • Develop and implement risk mitigation strategies to ensure business continuity and resilience.
  • Establish a disaster recovery (DR) and business continuity plan (BCP) to minimize downtime and data loss.
  • Strategic IT Alignment: Collaborate with stakeholders to ensure IT initiatives align with organizational goals, including operational efficiency and patient care objectives.
  • Define and monitor Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to measure IT effectiveness and performance.
  • Promote the adoption of governance frameworks across the IT department to enhance decision-making and accountability.
  • Technology and Process Oversight: Oversee IT operations in the data center, ensuring high availability, performance, and scalability.
  • Monitor the implementation and usage of SAP ERP modules and ensure governance in system customization and updates.
  • Guide the governance of custom software development projects, ensuring adherence to Agile/Scrum practices and secure coding standards.
  • Ensure the effective management and governance of the Hospital Management System (HMS), ensuring patient data confidentiality, data integrity, and compliance.
  • Collaboration and Stakeholder Management: Work with IT and business leaders to identify governance needs and improve IT service delivery.
  • Provide governance-related training and awareness to IT and non-IT staff.
  • Act as the key liaison between the IT department and external vendors or service providers.
  • Continuous Improvement: Identify opportunities to enhance IT governance processes and recommend best practices.

  • Operational Excellence Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeQuality Full time

    Operational Excellence SpecialistAn accomplished Operational Excellence Specialist is required to ensure the high quality of work performed by agents in our contact center. The successful candidate will review the quality of work through live monitoring and use of call recording systems, identify training needs for sales teams, and communicate them to the...

  • Operations Specialist

    3 weeks ago

    Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Company Overview:When it comes to IT solution providers, there are many choices. However, Zones stands out with its innovative and comprehensive end-to-end service offerings. As a Global Solution Provider with an unmatched supply chain, Zones is a Minority Business Enterprise (MBE) with over 35 years of experience. The company specializes in Digital...

  • Operational Excellence Specialist

    2 weeks ago

    Islamabad, Islamabad, Pakistan beBeeManagement Full time $900,000 - $1,200,000

    Job TitleOperations ManagerAbout the JobWe are seeking a skilled Operations Manager to join our team. The successful candidate will be responsible for coordinating various teams, communicating with stakeholders across different regions, and analyzing data to ensure efficient operations.Lead cross-functional teams to achieve operational excellence.Develop and...

  • Operational Excellence Specialist

    6 days ago

    Islamabad, Islamabad, Pakistan beBeeAnalytical Full time 800,000 - 1,200,000

    Transforming Business Operations with PrecisionJob Overview:At the heart of our operations lies a critical role that demands exceptional skill and expertise.This position is pivotal in ensuring seamless customer invoice processing, resolving issues promptly, and maintaining accurate account reconciliations.The ideal candidate will possess refined analytical...

  • Operational Excellence Director

    3 days ago

    Islamabad, Islamabad, Pakistan beBeeTransformation Full time 20,000,000 - 25,000,000

    Operations LeadershipDrive excellence in operational efficiency, quality content, and strategic alignment with client needs to achieve tangible business results.About the RoleLead a team across global locations to drive operational excellence and strategic alignment with client needs.Key ResponsibilitiesTranslate organizational strategy into departmental...

  • Operations Excellence Manager

    3 days ago

    Islamabad, Islamabad, Pakistan beBeeLeadership Full time 1,200,000 - 2,000,000

    Effective Leadership for Operations ExcellenceJob DescriptionThe successful candidate will be responsible for overseeing the operational management of Sabro Air Conditioning products, encompassing After Sales Services and Customer Services.Key ResponsibilitiesOperational Management: Ensure seamless execution of all operations related to Sabro Air...

  • Establishing Excellence

    3 days ago

    Islamabad, Islamabad, Pakistan beBeeQuality Full time 4,000,000 - 8,000,000

    Lead Quality Assurance SpecialistThe Lead Quality Assurance Specialist is responsible for ensuring the highest standards of quality in all aspects of the organization.Responsibilities:Develop and implement quality standards and plans to ensure compliance with regulatory requirements.Design and implement quality evaluation tools and methods to measure...

  • Business Innovation and Operational Excellence Specialist

    5 days ago

    Islamabad, Islamabad, Pakistan beBeeInnovation Full time 600,000 - 1,200,000

    Drive Business Innovation and EfficiencyAs a key member of our Sales Operations group, you will play a pivotal role in scaling our successful operations model. Your expertise in data analysis and reporting will drive strategic decision-making and operational efficiency.Responsibilities:Generate and analyze data to provide insights that inform business...

  • Career Opportunities in Operational Excellence

    2 days ago

    Islamabad, Islamabad, Pakistan beBeeOperations Full time 2,500,000 - 3,500,000

    Our organization is seeking a highly skilled Operations Manager to lead our team in achieving operational excellence.Job ResponsibilitiesCoordinate with various teams to ensure seamless collaboration and communication among stakeholders worldwide.Develop and implement effective strategies for report writing, data analysis, and performance monitoring.Analyze...

  • Financial Operations Specialist

    3 days ago

    Islamabad, Islamabad, Pakistan beBeeFinancial Full time 6,000,000 - 8,000,000

    Job Title: Financial Operations SpecialistWe are seeking a skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for analyzing financial data, preparing reports, and maintaining accounting controls.This is a challenging role that requires strong analytical skills, attention to detail, and excellent...