Contact Center Representative

8 hours ago

Karachi, Sindh, Pakistan beBeeCustomerService Full time 40,000

Job Opportunity: Contact Center Representative

About the Role

We are seeking a highly skilled and motivated professional to provide exceptional customer service via phone calls.

Main Responsibilities:

  • Respond to client inquiries and address their concerns in a professional manner
  • Engage with clients through outbound calls to generate leads
  • Ensure data accuracy and quality through regular maintenance
  • Collaborate with team members to achieve common objectives
Key Requirements

To excel in this role, you will need:

  • Excellent verbal communication skills and proficiency in English
  • A strong understanding of customer service principles and best practices
  • Ability to work effectively in a fast-paced environment and meet deadlines
  • Flexibility to adapt to changing priorities and circumstances
Benefits

A competitive compensation package, opportunities for career growth and development, and a supportive team environment.

Shift Details: Evening shifts from 7:00 PM to 2:00 AM (Ramadan Timings: 8:30 PM to 3:30 AM)

Employee Perks:

  • No sales targets
  • Attendance allowance
  • Monthly bonus
  • Career advancement opportunities
  • An attractive commission structure

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