Inbound Contact Center Manager

Experts Communication is looking for a Contact Center Representative (CSR) to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 35, ,000 PKR (based on skills and experience)Location: North Nazimabad, Block A,...

Company DescriptionGlobal Bancassurance (GBA) Services Pvt Ltd is an entrepreneurial company based in Karachi, Pakistan. They specialize in third-party management of life insurance operations and primarily work with banks and life insurance companies. GBA brings together a wealth of experience and expertise in the Financial Services sector through its...

We are seeking a Program Manager with hands-on experience in leading CCaaS and Contact Center rollouts and transformations, focused on delivering scalable and seamless omnichannel customer experiences. The ideal candidate will be a strong cross-functional communicator, able to align business, operations, and development teams through fast-moving project...

We are seeking a highly skilled professional to join our team as an Inbound Call Center Trainer. The ideal candidate must have extensive experience working in a customer service environment, preferably with a cellular company, for at least 2-3 years.Key ResponsibilitiesDevelop and deliver comprehensive training programs for inbound call center agentsDesign...

Urgently required Manager Inbound Campaign for Multinational In Karachi.Candidate should have at least 5 Years of working experience in inbound and should have at least working experience of at least 3 years in a similar capacity.Must be a Graduate with excellent communication skills.Job SpecificationUrgently required Manager Inbound Campaign for...

Cloud Contact Center Operations SpecialistAs a Cloud Contact Center Operations Specialist, you will play a vital role in ensuring the smooth operation of global telephony and contact center services. This position requires strong analytical and problem-solving skills to troubleshoot operational issues related to Genesys and integrated platforms.Act as a...

Job Opportunity: Contact Center RepresentativeAbout the RoleWe are seeking a highly skilled and motivated professional to provide exceptional customer service via phone calls.Main Responsibilities:Respond to client inquiries and address their concerns in a professional mannerEngage with clients through outbound calls to generate leadsEnsure data accuracy and...

Get AI-powered advice on this job and more exclusive features.We are looking for a customer-focused and proactive Call Center Officer to be the first point of contact for our clients at a growing Microfinance Bank. In this role, you will handle inbound and outbound calls, resolve queries, and ensure every customer interaction is a positive experience. You...

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary:...

* Inbound centres receive calls from customers and clients, e.g. queries, requests, orders and complaints.* Outbound centres contact potential customers and clients with the aim of gathering information or selling a product.* Typical work activities vary according to the type of centre but, generally speaking, tasks will involve: -* setting and meeting...