Customer Journey Specialist

6 days ago


Karachi, Sindh, Pakistan Interwood Mobel (Pvt.) Ltd Full time

About the Job:

We're seeking a highly skilled Data Analyst to drive business growth by analyzing consumer behavior, tracking customer engagement, and evaluating insights from various platforms.

Main Tasks:

  • Analyze data from offline stores, customer surveys, CRM platforms, loyalty programs, e-commerce support, and social media platforms
  • Develop strategic recommendations to improve customer journeys and increase retention
  • Create detailed reports and dashboards for marketing teams to monitor key performance indicators (KPIs)
  • Present findings and insights to senior management to inform strategic decisions

Required Skills and Qualifications:

  • 3 years of experience in data analysis
  • Bachelor's degree

Work Setting:

This is a full-time role requiring an in-person work presence.



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