
Customer Service Technical Lead
1 day ago
- Provide expert technical guidance to customers via phone calls, ensuring prompt resolutions to their queries.
- Maintain high levels of customer satisfaction by delivering friendly, efficient, and attentive service.
- Deliver customer experiences that meet performance objectives while adhering to company core values.
- Ensure swift responses to customer inquiries through phone calls.
- Perform successful troubleshooting on customer products and provide accurate and efficient resolutions.
- Explain complex technical concepts in a simple manner to assist customers in resolving technical issues.
- Stay up-to-date by researching similar product symptoms to provide accurate solutions.
- Ensure compliance with all company policies, procedures, and practices.
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Customer Service Operations Manager
1 week ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Title: Customer Service Operations ManagerAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan. With over 10 years of experience, we work with large enterprise companies internationally.Key ResponsibilitiesCall Center Leadership:Supervise and lead a team of call center agents to achieve sales targets and provide...
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Team Lead for Call Center Services
1 week ago
Karachi, Sindh, Pakistan Pro Work Technical Services Full timeJob Title: Team Lead for Call Center ServicesAbout UsPro Work Technical Services is a leading provider of call center services in Pakistan, with over 10 years of industry experience. We work with large Enterprise companies internationally.Job SummaryThis role involves supervising and leading a team of call center agents to achieve sales targets and provide...
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Customer Service Team Lead
1 week ago
Karachi, Sindh, Pakistan R&I Electrical Appliances Full timeCustomer Service Team LeadWe are seeking an experienced and skilled CSS team leader to join our Customer Services department at R&I Electrical Appliances. The ideal candidate will be responsible for providing high-quality customer service, resolving complex issues, and leading a team of customer service representatives.Job DescriptionLeading the CSS team:...
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Engineering Services Manager
1 week ago
Karachi, Sindh, Pakistan Technical Training IT Full timeAs an Engineering Services Manager at Technical Training IT, you will be responsible for leading the engineering team and ensuring the successful delivery of construction projects. The ideal candidate will have a strong background in structural and concrete works, as well as excellent project management skills.Key ResponsibilitiesThe successful candidate...
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Technical Assistant
3 days ago
Karachi, Sindh, Pakistan Cleantouch Software Corp. Full timeAbout the JobWe are looking for an experienced technical assistant to support our sales team in providing top-notch customer service and technical support to our clients.This role requires excellent communication skills, a strong ability to work under pressure, and a willingness to learn and adapt to new situations.The ideal candidate will have a solid...
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Technical Services Lead
1 week ago
Karachi, Sindh, Pakistan ACE Consultants Full timeAbout the RoleAt ACE Consultants, we are looking for a highly skilled Technical Services Lead to join our team.The successful candidate will have a strong background in IT strategy and management, with experience in designing and implementing standards and procedures for IT operations.Main ResponsibilitiesMaking IT strategy and communicating it...
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Technical Customer Service Representative
2 weeks ago
Karachi, Sindh, Pakistan Cyber Advance Solutions Full timeAbout the RoleWe are seeking an experienced and customer-centric Software Support Officer to join our team at Cyber Advance Solutions. As a key member of our support team, you will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance of our software solutions.Main...
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Karachi, Sindh, Pakistan Cleantouch Software Corp. Full timeRole DescriptionCleantouch Software Corp. is looking for a reliable and detail-oriented individual to fill the role of Customer Support and Technical Services Coordinator.This position involves managing service contracts & other official documents in the office, reporting daily activities, and handling client inquiries related to web designing, hosting &...
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Technical Service Coordinator
2 weeks ago
Karachi, Sindh, Pakistan Nielsen Consumer LLC Full timeAbout Us:Nielsen Consumer LLC is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.Job Description:The Technical Service Coordinator will provide technical integration and services support to our customers. This role will develop and deliver...
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Team Lead
1 week ago
Karachi, Sindh, Pakistan K-Electric Full timeAbout the RoleWe are seeking an experienced Team Lead to join our customer service team. The successful candidate will be responsible for leading a team of call center agents to deliver exceptional customer service.Responsibilities:Lead a team of call center agents to achieve sales and service targets.Develop and implement strategies to improve customer...
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Customer Service Specialist
17 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob DescriptionThis position is accountable for installing, inspecting, maintaining, troubleshooting, and repairing customer equipment. The job holder will maintain, retrofit, and provide technical support for all products, both in the shop and on site. Work on competitive equipment may also be part of the role.The Technical Field Support Representative must...
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Security Infrastructure Specialist
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeWe are seeking a highly skilled CCTV Sites Supervisor to join our team at Technical Experts Services.Job Responsibilities:Oversight of CCTV system installation, maintenance, and monitoring.Providing technical support to customers.Collaboration with other teams to ensure smooth operation of CCTV systems.Key Qualifications:Proven experience as a CCTV...
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Customer Service Operations Lead
2 weeks ago
Karachi, Sindh, Pakistan hHELIOS Full timeAt hHELIOS, we are seeking a Customer Service Operations Lead to oversee the processing department and enhance current processes.Job ResponsibilitiesDeal directly with customers via phone, email, or face-to-face interactions.Respond promptly and thoroughly to customer inquiries.Resolve customer complaints efficiently.Obtain and evaluate relevant information...
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Customer Service Engineer
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeThe Customer Service Engineer role involves providing exceptional customer service and resolving complex technical issues. As a key member of our team, you will be responsible for troubleshooting and resolving issues related to user knowledge, software configuration, installation, and technical errors.You will work closely with clients to understand their...
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Customer Service Team Lead
1 week ago
Karachi, Sindh, Pakistan Career Consultants Inc Full timeCompany Description: Career Consultants Inc. is a leading provider of career services, committed to helping individuals achieve their career goals. Our team is dedicated to delivering exceptional results through innovative solutions and expert advice.About the Job: As a Customer Service Team Lead, you will play a critical role in shaping the success of our...
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Telesales Representative
18 hours ago
Karachi, Sindh, Pakistan Pureair Technical Services LLC Full timeTelesales Representative - Pureair Technical Services LLCLocation: Karachi, Pakistan (office) | UAE-based CompanyAbout Pureair Technical Services LLCPureair Technical Services LLC is a leading provider of air conditioning maintenance and repair services in Dubai, UAE. We specialize in delivering high-quality AC maintenance, repair, installation, and indoor...
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Technical Service Engineer
3 weeks ago
Karachi, Sindh, Pakistan Akbar Ali & Sons Full timeA technical coordinator is responsible for preparing and managing all overall engineering correspondence with the management.The Technical Coordinator serves as the communication liaison between the clients/customers and the engineering team.The technical coordinator will support engineers in the correspondence task in dealing with customers/clients.Work...
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Customer Service Coordinator
2 weeks ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeJob OverviewLimton Innovative Systems is seeking a highly skilled Customer Service Coordinator to join our team. This role involves providing exceptional customer service, resolving complaints, and ensuring timely resolution of technical issues.In this position, you will be responsible for coordinating with customers, field engineers, and in-house engineers...
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CCTV Security Operations Lead
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeAt Technical Experts Services, we are seeking a skilled CCTV Sites Supervisor to oversee the installation, maintenance, and monitoring of CCTV systems at various sites.Job RequirementsA bachelor's degree in Information Technology or a related field is required.The ideal candidate will have at least 2 years of experience in a similar role.We require strong...
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Technical Service Representative
6 days ago
Karachi, Sindh, Pakistan Logix Solutions Full timeLogix Solutions Job Opportunity: We are looking for a qualified HELP DESK SPECIALIST to join our team in Karachi.Key Responsibilities:Offer support services to customers through telephone communication.Refer customers to the nearest service center as needed.Leverage advanced knowledge of electronics and inverters to handle technical inquiries and resolve...