Customer Service Operations Lead

Job Title: Online Customer Support ExecutiveWe are seeking a highly skilled and motivated individual to join our team as an Online Customer Support Executive. The successful candidate will be responsible for overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training and standardization of...

Assistant Manager Service OperationsWe are seeking an experienced Assistant Manager Service Operations to join our team at Shahzad Training & Consulting International in Pakistan. As a key member of our operations team, you will be responsible for providing services to our dealers in the area of service operations.Key Responsibilities:Develop and implement...

Job Summary:We are seeking a highly skilled Phone Banking Manager to lead our team and drive business growth. The ideal candidate will have 3-5 years of experience in customer service or contact center management, with a proven track record of delivering high-quality results.Key Responsibilities:Develop and implement strategies to improve call center...

3-4 years of experience in customer service within the construction, chemical, cement, or other large manufacturing sectors.Responsibilities:Address customer inquiries and verify product availability.Track customer orders and manage order processing.Handle order cancellations, product returns, and exchanges.Resolve customer complaints promptly.Provide...

We are seeking a skilled Service Operations Engineer to join our team at Akbar Ali & Sons. This individual will play a vital role in driving business growth, improving operational efficiency, and enhancing overall customer satisfaction. As a Service Operations Engineer, you will work closely with other departments to develop and implement strategic plans,...

About the PositionThis exciting opportunity is part of our Jonas Club ERP's global R&D team, supporting over 2,200 clubs in more than 17 countries. As a Technical Service Representative, you will play a crucial role in delivering top-notch member service, troubleshooting software-related issues, and providing product knowledge to existing clients.Your...

An enthusiastic leader with a strong background in mechanical engineering and air conditioning, possessing excellent project management skills. The ideal candidate will have a deep understanding of split/commercial Air-conditioning systems, tendering, costing, and drawing.Key ResponsibilitiesLead a team of engineers to design and develop high-quality air...

About the PositionWe are looking for a seasoned Technical Support Specialist to join our EWS Group family. In this role, you will play a critical part in delivering exceptional customer service and ensuring the smooth operation of our Club Software products.The ideal candidate will have a minimum of 5+ years of experience in a customer service or helpdesk...

Role OverviewWe are seeking a Commercial Operations Lead to join our team at Hoora Group of Companies. The successful candidate will be responsible for leading and managing regional sales operations to drive growth and profitability.Main ResponsibilitiesLead and Manage Regional Sales Operations: Lead and manage regional sales operations to drive growth and...

Sybrid (Pvt) Ltd - A Lakson Group Company is a leading provider of multi-channel and quick citizen-centric solutions and services. We are currently seeking a Managed Services Engagement Lead to manage a group of Managed Services engineers and oversee our engagements with several customers.About the PositionThis role involves both internal...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

As a leading global company in the customer service industry, ibex. Pakistan is seeking highly motivated and career-driven individuals to join our team as Customer Service Specialists.About UsAt ibex. Pakistan, we pride ourselves on providing exceptional services to our clients. Our team of experts is dedicated to delivering outstanding results and fostering...

OverviewDo you think you have what it takes to talk your way through customers and bring about a positive change in customer engagement? We are looking for an incredible resource who can do wonders in the world of CX. Hence, when a regular person is having difficulty in handling or resolving any particular customer grievance - that is where you come into...

At ibex. Pakistan, we are on the lookout for enthusiastic and motivated Customer Service Specialists to join our innovative team.About UsWe at ibex. Pakistan believe in empowering our employees to excel in a fast-paced environment. Our company is committed to providing a comprehensive platform for growth and development.Key ResponsibilitiesProviding...

September 09, 2024JOB DETAILS:Qualification & Experience:Engineering/Management Graduate (16 years of education) or Accounting Professional with 17 years of post-qualification experience including 5 years' experience in senior management/leadership role. Experience of working in Oil & Gas / Public Sector shall be preferred.Age: Should not exceed 57...

We are seeking an E-commerce and Customer Service Specialist to join our team at Techolon. In this role, you will be responsible for managing e-commerce operations, including order fulfillment, customer service, and sales.Main ResponsibilitiesManaging e-commerce operations including order processing and shippingProviding exceptional customer service through...

Company OverviewABS International is a leading logistics company dedicated to delivering exceptional customer service. Our team of experts works tirelessly to ensure that every interaction with our clients is positive and productive.Our goal is to build strong relationships with our customers, understanding their needs and exceeding their expectations. We...

About Agentnoon Inc.We're a hyper-growth startup solving one of the most pressing challenges today—people planning.Backed by tier-1 investors and trusted by leading enterprises, we're revolutionizing how companies plan and operate their workforce.What You'll DoMaintain and grow relationships with customers to ensure their success.Identify opportunities to...

Lead Store Operations and Drive GrowthAs a Store Operations Lead, you will be responsible for managing the day-to-day operations of our store, ensuring that all aspects of the business are running smoothly and efficiently. You will work closely with our sales team to develop and execute sales strategies that drive business growth and customer...

About the RoleWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Vertical Edge. As a key member of our sales team, you will be responsible for creating new business opportunities by using a consultative approach to selling.You will identify and qualify leads, develop strong relationships with both new and...