
Call Center Evaluation Specialist
8 hours ago
We are seeking a skilled Call Center Evaluation Specialist to join our team. As a Call Evaluator, you will play a vital role in ensuring the quality and effectiveness of our customer support operations.
Your key responsibilities will include monitoring and evaluating customer interactions to assess agent performance, identifying areas for improvement, and contributing to the overall enhancement of our service delivery.
You will listen to and evaluate recorded or live customer calls for quality and compliance, assessing agent performance based on predetermined criteria and company standards. You will also identify opportunities for process improvements and share best practices, maintaining accurate records of evaluations and performance metrics.
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Islamabad, Islamabad, Pakistan Call Center International Llc Full timeNational Sales Manager to work for American Call CenterCall Center International, LLC is a successful international telemarketing company that specializes in both inbound and outbound sales and marketing with a direct focus on multilingual telemarketing solutions tailored to client-company needs.OUR PLANS:Create the world's largest Ethnic Inbound Outbound...
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Call Center Quality Assurance Expert
7 days ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCall Center Quality Assurance SpecialistThe Call Center Quality Assurance Specialist plays a critical role in ensuring that the call center team provides high-quality service to customers. This involves monitoring and evaluating team performance, identifying areas for improvement, and developing strategies to address them.Key Responsibilities:Quality...
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Call Centre Representatives
3 weeks ago
Islamabad, Islamabad, Pakistan Born Call Center Pvt. Ltd. Full timeCall Centre Representatives Born Call Center Pvt. Ltd., Pakistan We are searching for professional call centre representatives to work closely with team members to provide customer service at our G-6, Islamabad office.Job Type: Full-timeSalary: Starts From Rs25,000.00 per monthJob SpecificationRequirements:20-40 years old, High school diploma or...
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Inbound Call Center Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeInbound Call Center SpecialistWe're looking for an exceptional Inbound Call Center Specialist to work in our morning shift.Your main goal will be to handle incoming calls from customers and prospects, providing excellent customer service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Call Center Management Expert
2 weeks ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeA Senior QA Analyst is required to oversee the development and implementation of quality assurance processes and procedures.Key Responsibilities:Develop and implement quality assurance processes and procedures to ensure high-quality services.Monitor and evaluate inbound and outbound calls to ensure adherence to policies and quality standards.Provide feedback...
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Call Center Specialist
7 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCall Center ProfessionalWe are seeking a highly skilled Call Center Professional to join our team.Key ResponsibilitiesYou will be responsible for handling customer calls, responding to emails, and providing support via chat.You will need to possess excellent communication skills, be able to work under pressure, and have a customer-focused approach.The ideal...
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Call Center Representative
3 days ago
Islamabad, Islamabad, Pakistan Engage360 (Pvt.) Limited Full timeJoin a fast-paced, rewarding work environment in Bahria Phase 7, RawalpindiWhat We Offer:Basic Salary: Rs. 30,000–50,000 (based on experience & English fluency)Daily, Weekly & Monthly CommissionsPrior call center experience preferredDM your CV or email us at hello@engage360bpo.comJob DetailsSeniority level: Entry levelEmployment type: Full-timeGet notified...
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Call Center HR Director
7 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCall Center HR Manager RoleThis is a critical position that requires expertise in human resources management, specifically in a call center environment. The ideal candidate will have a deep understanding of HR principles and practices, as well as excellent communication and interpersonal skills.Main Responsibilities:Design and implement HR strategies to...
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Customer Interaction Evaluator
9 hours ago
Islamabad, Islamabad, Pakistan beBee Careers Full timeCustomer Interaction EvaluatorWe are seeking a highly skilled Customer Interaction Evaluator to join our team. In this role, you will be responsible for evaluating customer interactions to ensure they meet our high standards of quality and compliance.As a Call Evaluator, you will assess agent performance, identify areas for improvement, and contribute to the...
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Call Center Sales Specialist
4 weeks ago
Islamabad, Islamabad, Pakistan Howmuch Pvt. Ltd Full timeCall Center Sales Specialist - Arabic SpeakerJoin to apply for the Call Center Sales Specialist - Arabic Speaker role at Howmuch.OverviewHowmuch Pvt Limited is seeking a Call Center Sales Specialist proficient in Arabic Language for its Retail and Restaurant Management and POS Solutions, Howmuch and Foodnerd.Major Duties & ResponsibilitiesLocate or propose...