Service Delivery Lead Position

Job Title: Service Delivery SpecialistAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Jagah Online. As a key member of our customer support department, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key...

Service Delivery Enhancement ExecutiveWe are seeking a highly motivated and results-driven Service Delivery Enhancement Executive to join our team at Umar and Sons, a reputable private limited company specializing in facilities services. As a key member of our business development team, you will be responsible for enhancing our service delivery and ensuring...

Job DescriptionWe are looking for a Service Delivery Manager to join our Recruitment and Overseas Visa Assistance Department.The successful candidate will assist customers with inquiries related to student visa and migration services for overseas countries.ResponsibilitiesAnalyze and resolve service issues in a timely manner.Inform management about complex...

Job OverviewSoftech Microsystems is seeking a Service Delivery Manager to join our customer support team. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of satisfaction.You will be responsible for managing customer relationships and identifying...

About This RoleAt Teknika Corporation of Pakistan, we are committed to delivering exceptional customer experiences that drive long-term relationships and loyalty.This position plays a critical part in achieving this goal by providing top-notch customer support and assistance.Possible roles vary widely, and job titles in customer services management include...

Job OverviewThe Call Center Manager plays a critical role in the success of our organization at Verticity (Pvt) Ltd. in Karachi, Pakistan. This challenging position requires a skilled professional who can effectively manage a call centre, drive performance improvements, and maintain high standards of customer service.Main Responsibilities:Call Centre...

About the Service Delivery Lead PositionThis is an exciting opportunity to join our team as a Service Delivery Lead. You will be working closely with the Business Units to ensure seamless delivery of customer service solutions. Your responsibilities will include:Fostering a customer-focused culture within the team.Developing individual training plans based...

Al Futtaim Technologies Pakistan (Pvt) Ltd is seeking an experienced Senior IT Project Coordinator to support our project delivery team.Job DescriptionThis is an entry-level position for a talented individual with a strong background in IT project coordination. The ideal candidate will have hands-on experience in Telecommunication or other areas of IT after...

PHP Team Lead Position AvailableWe are seeking an experienced PHP developer to lead our team in Karachi, Pakistan.About the Role:The successful candidate will be responsible for managing our PHP development team and overseeing the completion of projects.You must have a strong understanding of PHP development principles and be able to work closely with the...

About This OpportunityWe're seeking a talented Sales Agent to join our team at Ark Global. As a Sales Agent, you'll play a vital role in connecting customers with the best-in-class services from Spectrum.Key ResponsibilitiesYour primary responsibility will be to engage with potential customers through various channels, including phone calls, in-person...

Job ResponsibilitiesBeing proficient in our order management system - making sure that orders are received and exported to our delivery partner system through constant checking of order status.Maintaining diligence for any anomalies and ensuring our delivery partner receives all orders into their systems for outbound processing.Ensure all items are picked,...

Key ResponsibilitiesThe Project Delivery Specialist will define the scope of projects to schedule regular and timely delivery of value. This includes preparing progress reports to deliver and present them to relevant stakeholders.The incumbent will provide consultancy to the teams and remove roadblocks from their processes while holding them accountable for...

Creative Director Lead PositionThis senior role requires a highly skilled and experienced individual who can develop and execute comprehensive visual strategies. The Creative Director Lead will be responsible for supervising a team of designers and ensuring the delivery of high-quality creative products.Main Responsibilities:Develop and maintain a deep...

Job ProfileWe are looking for a highly motivated and experienced Technical Support and Services Director to join our team at Sybrid (Pvt) Ltd.As a key member of our Contact Centre, you will be responsible for leading the delivery of exceptional technical support services, ensuring high-quality interactions with customers, and driving continuous improvement...

Premier Tubular Inspection Service seeks a highly skilled IT Manager to lead our IT department. The successful candidate will be responsible for overseeing IT operations, implementing IT strategies, and ensuring the organization's IT infrastructure is secure and efficient.Main Responsibilities:Budgeting and resource managementProject managementVendor...

Software Project Coordinator:- Assist in developing project plans, coordinating tasks, and ensuring timely project delivery.About the Company- Esoul (Pvt.) Limited is a leading IT company in Pakistan.Key ResponsibilitiesCoordinating with offshore teams to deliver high-quality software solutions.Ensuring compliance with project timelines and quality...

Company Overview:At Human Resource Diversity, we pride ourselves on fostering a culture of exceptional customer service.Our team is dedicated to providing unparalleled dining experiences that exceed our customers' expectations.We are seeking a talented individual to lead our customer service department and drive business growth through outstanding client...

Job DescriptionA seasoned IT professional is required to oversee and govern all IT projects. The successful candidate will direct, supervise, and ensure the timely delivery of projects.Key Responsibilities:Review proposals to determine costs, timeline, funding, and staffing requirementsOversee the work of project managers and their teamsDevelop and implement...

Required Skills and QualificationsCritical thinkingTime managementSpecialist focusPriority settingProblem-solvingProfessional composureAble to deal with objections and handle customer pushbacksStay up-to-date with system information and process changesFollow standard processes and procedures when resolving customer inquiries

About the RoleThe Customer Service Lead will be responsible for analyzing and resolving service issues, informing management about complex client issues, and maintaining a client-focused environment within the team.The ideal candidate will ensure compliance with company policies and procedures, identify and develop new business opportunities, and utilize...