
Service Delivery Head
3 days ago
The Call Center Manager plays a critical role in the success of our organization at Verticity (Pvt) Ltd. in Karachi, Pakistan. This challenging position requires a skilled professional who can effectively manage a call centre, drive performance improvements, and maintain high standards of customer service.
Main Responsibilities:
- Call Centre Operations Management;
- Performance Target Setting and Achievement;
- Change Management;
- Stakeholder Communication;
- Reporting and Data Analysis;
- Customer Service Excellence;
- Staff Development and Training;
- Error Minimization and Efficiency Maximization;
- Staffing and Resource Allocation;
- Leadership and Feedback;
- Data-Driven Decision Making;
- Core Responsibility Alignment.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity
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Head Of Customer Service
6 days ago
Saddar Town, Pakistan Human Resource Diversity Full timeHead Of Customer Service - Restaurant Human Resource Diversity, Pakistan The candidate will head the customer service department of the restaurant.Responsibilities include ensuring utmost customer satisfaction.The candidate will develop strategies to improve customer satisfaction.Job SpecificationThe candidate should have previous experience and expertise in...
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Head of IT Operations
6 days ago
Saddar Town, Pakistan Premier Tubular Inspection Service (Pvt.) Ltd. Full timeWe are seeking a Head of IT Operations to join our Premier Tubular Inspection Service team. This is an exciting opportunity to drive technological innovation and transformation within the organization.Main Responsibilities:Develop and implement IT strategies aligned with business objectivesManage and mentor a team of IT professionalsMaintain and enhance the...
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Service Delivery Enhancement Executive
4 days ago
Saddar Town, Pakistan Umar and Sons Full timeService Delivery Enhancement ExecutiveWe are seeking a highly motivated and results-driven Service Delivery Enhancement Executive to join our team at Umar and Sons, a reputable private limited company specializing in facilities services. As a key member of our business development team, you will be responsible for enhancing our service delivery and ensuring...
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Service Delivery Specialist
2 weeks ago
Saddar Town, Pakistan Jagah Online Full timeJob Title: Service Delivery SpecialistAbout the RoleWe are seeking a highly skilled Service Delivery Specialist to join our team at Jagah Online. As a key member of our customer support department, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of service.Key...
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Service Delivery Manager
3 days ago
Saddar Town, Pakistan KB Grammar Academy Full timeJob DescriptionWe are looking for a Service Delivery Manager to join our Recruitment and Overseas Visa Assistance Department.The successful candidate will assist customers with inquiries related to student visa and migration services for overseas countries.ResponsibilitiesAnalyze and resolve service issues in a timely manner.Inform management about complex...
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Service Delivery Lead Position
1 week ago
Saddar Town, Pakistan HRSI Full timeHRSI Chemical Industry Job OpportunityAre you looking for a challenging role that involves managing a team of Customer Service Officers? Do you have experience in supply chain, sales, and team leadership?We are seeking a skilled professional to fill the position of Service Delivery Lead at our Karachi-based client site. As a key member of the customer...
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IT Head
3 weeks ago
Saddar Town, Pakistan Outsource Consultants Full timeIT Head (Networks, Software Systems) Outsource Consultants, Pakistan Masters in Information Technology from a reputed institution.ResponsibilitiesWork with the management team to provide strategic lead on fleet management systems technology, analyzing and prioritizing developments, outlining opportunities, and ensuring a pro-active and innovative approach...
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Head of Technology Operations
6 days ago
Saddar Town, Pakistan LN Technologies Full timeJob Title: Head of Technology OperationsWe are seeking a highly skilled Head of Technology Operations to lead our technology operations and drive technical direction of software projects.Key Responsibilities:Manage all aspects of the production team goal setting, individual development, and performance.Provide technical oversight and expertise as required,...
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Sales Head
3 weeks ago
Saddar Town, Pakistan Red Feather Solutions Full timeJob DescriptionOnly candidates with extensive long-term experience in relevant fields are eligible. Please refrain from applying if you have not previously worked with a software house or in sales for a marketing agency.We are seeking a dynamic and experienced Sales Head to lead our sales and lead generation team. The ideal candidate will be responsible for...
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Head Of IT
3 weeks ago
Saddar Town, Pakistan Badar Expo Solutions Full timeHead Of IT Badar Expo Solutions, Pakistan Bachelors in Computer Science or IT related area of study or equivalentOverall IT experience of 5 - 7 years, including software implementation life cycle and infrastructure deployment support in management roleExcellent interpersonal, oral and written communication skillsGood organizational and time management skills...
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Karachi Fishery Department Head
3 days ago
Saddar Town, Pakistan Hyperstar Full time**Welcome to Hyperstar**We are a leading retailer in Pakistan, offering a wide range of products and services to our customers.**Fishery Section Job Description**We are looking for a highly skilled Fishery Section Head to lead our team and contribute to our success.The ideal candidate will have extensive experience in the fishery industry and excellent...
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Service Delivery Consultant
1 week ago
Saddar Town, Pakistan Ark Global Full timeAbout This OpportunityWe're seeking a talented Sales Agent to join our team at Ark Global. As a Sales Agent, you'll play a vital role in connecting customers with the best-in-class services from Spectrum.Key ResponsibilitiesYour primary responsibility will be to engage with potential customers through various channels, including phone calls, in-person...
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Delivery Manager
3 weeks ago
Saddar Town, Pakistan Rocket Internet GmbH Full timeJob ResponsibilitiesBeing proficient in our order management system - making sure that orders are received and exported to our delivery partner system through constant checking of order status.Maintaining diligence for any anomalies and ensuring our delivery partner receives all orders into their systems for outbound processing.Ensure all items are picked,...
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Head Of Department
6 days ago
Saddar Town, Pakistan Autopart Manufacturer Full timeHead Of Department - HOD (Autoparts Manufacturing) Autopart Manufacturer, Pakistan Responsibilities:Ensure smooth, balanced, and uninterrupted production flow.Coordinate with other departments related to production activities for short, mid, and long-term improvement.Ensure delivery commitments, meeting customer demand on time and quality targets.Assist the...
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Manufacturing Head
6 days ago
Saddar Town, Pakistan ACE Consultants Full timeJob Title: Head Of FabricationA market leader in the heavy vehicles business invites applications for the Head of Fabrication position in its Karachi office.The ideal candidate will have extensive experience in the heavy equipment industry, preferably from Japan, China, or Korea.Job DescriptionDevelop product designs based on customer or marketing department...
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Head Of Strategy And Execution
3 weeks ago
Saddar Town, Pakistan VR Hiring Full timeHead Of Strategy And Execution (E-Commerce) VR Hiring, Pakistan We are looking for an energetic multi-tasking - "Head of Strategy and Execution" for e-commerce.Timing: 10 am to 7 pmResponsibilities:Experience in handling E-commerce with a team.Experience in handling logistics and supply chain of E-commerce.Customer Support Service.Designing and implementing...
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Head Of Marketing and Sales
3 weeks ago
Saddar Town, Pakistan Tbt Full timeHead Of Marketing and SalesTbt, PakistanMBA in Marketing & industry experience of 8 years. Well Proven name in the Market, preferably in Call Center Solution.Job SpecificationEnthusiastic and energetic individual with a brand of experience, and the skill to develop its own department. A challenger who meets the target with ease and sets the required target...
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Inbound Campaign Head
3 days ago
Saddar Town, Pakistan Esquare Services (Pvt) Ltd Full timeEsquare Services (Pvt) Ltd is seeking an experienced Inbound Campaign Head to join our team. The ideal candidate will have a proven track record of successfully managing Inbound Call Centers and a strong background in customer service. A minimum of 5 years of experience in inbound management and 3 years in a similar capacity are required. A graduate degree...
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Persian (farsi) Coordinator For Head Office
3 weeks ago
Saddar Town, Pakistan Tareen 3PL Full timeREQUIRED MALE / FEMALE COORDINATOR FOR OUR HEAD OFFICE WHO IS ABLE TO SPEAK ENGLISH, URDU, PASHTO, PERSIAN (FARSI) SPEAKING WILL BE PREFERRED. COORDINATE WITH OUR BRANCHES (ABOUT 48 BRANCHES) AROUND THE WORLD. TO WORK ON QUERIES PROVIDED BY HEAD OFFICE TO BRANCHES. TO COORDINATE WITH ADMINISTRATIVE LEVEL ON DIFFERENT ASPECTS. TRAVELING ACCORDING TO...
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Head Of Fabrication
6 days ago
Saddar Town, Pakistan ACE Consultants Full timeHead Of Fabrication ACE Consultants, Pakistan One of our clients, a market leader in the heavy vehicles business (manufactures bodies of Trucks and Buses), invites applications for the position of Head of Fabrication for its Karachi (Pakistan) office.The incumbent must have 15 to 20 years of experience in the heavy equipment industry (preferable candidate...