APAC Shared Services HR Generalist

6 days ago

Hyderabad City Taluka, Pakistan Warner Bros. Discovery, Inc. Full time

At Warner Bros. Discovery, we are committed to building a diverse and inclusive workforce. We believe that everyone deserves access to high-quality content and services, and we strive to create a workplace that reflects the diversity of our society.

We are looking for a highly skilled and experienced Employee Connection Specialist to join our team in APAC. As a key member of our Tier 1 P&C Services' Employee Connection team, you will be responsible for providing exceptional customer service to employees across APAC.

You will work closely with employees to resolve their HR-related queries and ensure that they receive the support they need to succeed in their roles. This will involve communicating effectively with employees, responding to their inquiries, and providing guidance on HR-related matters.

  • Respond to employee inquiries in a timely and professional manner.
  • Process employee data, including personal details and benefit enrollments.
  • Manage benefits, including health insurance and retirement plans.
  • Oversee payroll, including tax withholdings and deductions.
  • Communicate with employees to resolve HR-related queries.
  • Provide guidance on HR-related matters, including company policies and procedures.
  • Work effectively with internal stakeholders to resolve issues and improve processes.
  • Ensure compliance with company policies and procedures.
  • Identify opportunities for improvement and implement changes to enhance the employee experience.
Company Overview

Warner Bros. Discovery is a leading global media company that brings together iconic brands and franchises under one umbrella. We are committed to creating high-quality content and services that entertain, inform, and inspire our audiences around the world.

We are dedicated to building a diverse and inclusive workforce that reflects the diversity of our society. We strive to create a workplace that values and supports our employees, enabling them to grow and thrive in their careers.

Key Responsibilities

The APAC Employee Connection Specialist will be responsible for:

  • Providing exceptional customer service to employees across APAC.
  • Ensuring accurate and timely processing of HR transactions.
  • Supporting reorganizations, including position management and benefit changes.
  • Preparing payroll information, including tax withholdings and deductions.
  • Onboarding and offboarding employees, ensuring a smooth transition process.
  • Executing repeatable processes, such as benefits enrollment and terminations.
  • Overseeing benefits, including health insurance, retirement plans, and other perks.
  • Tracking probation periods and ensuring compliance with company policies.
  • Assisting with reporting and audit, ensuring accurate and timely data.
  • Providing employment verification and other support services to employees.
  • Proactively identifying potential issues and escalating unresolved matters to Tier 2, EC Manager or relevant stakeholders/COEs.
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