Customer Support Ambassador

10 hours ago


Peshawar City Tehsil, Pakistan beBeeCustomer Full time 50,000 - 80,000
Job Overview

As a key member of our customer service team, you will be responsible for providing exceptional support to our customers. Your primary goal will be to ensure that every customer interaction is positive and professional.

Responsibilities include:

  • Maintaining a positive attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Answering questions about our products or services.
  • Processing orders and requests.
  • Keeping records of customer interactions.
  • Providing feedback on the efficiency of the customer service process.
Requirements

To succeed in this role, you will need:

  • Proven experience in customer support or client service.
  • Strong phone handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Intermediate education degree or equivalent.
  • Ability to stay calm under pressure.
  • Excellent verbal communication skills (strong command of English).
What We Offer

As a valued member of our team, you will enjoy:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to make a real difference in customers' lives.


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