Help Desk Expert

2 weeks ago

Karachi, Sindh, Pakistan beBeeCustomerSupport Full time 600,000 - 1,200,000
Technical Support Specialist

We are seeking a skilled technical specialist to provide exceptional support to our customers. This role involves diagnosing complex issues and guiding customers through the claim filing process via phone call. The ideal candidate will possess excellent communication skills, empathy, and a strong work ethic. A sense of humor is also an asset.

Key Responsibilities:
  • Assist customers with the claim filing process.
  • Maintain high-level customer service.
  • Deliver customer experiences that meet performance objectives.
  • Provide swift responses to customers through phone calls.
  • Troubleshoot customer products and provide accurate resolutions.
  • Explain complex concepts in simple terms.
  • Stay up-to-date with product symptoms.
  • Ensure compliance with company policies.
Requirements:
  • Excellent English communication skills with a U.S. or UK accent.
  • Time Management and Priority Setting skills.
  • Professional Composure and Empathy.
  • Basic MS Office skills, specifically MS Excel.

  • Help Desk Coordinator

    2 weeks ago

    Karachi, Sindh, Pakistan Pakistan Press Foundation Full time

    Bachelor's degree in Law, Journalism, Media Studies, or a related field. A Master's degree or legal qualification is advantageous.About Us:Established in 1968, the Pakistan Press Foundation (PPF) is a non-profit organization dedicated to promoting press freedom, advocating for the rights of journalists, and improving journalistic standards across Pakistan....

  • IT Help Desk Support Specialist

    2 weeks ago

    Karachi, Sindh, Pakistan 1LINK (Pvt) Ltd. Full time $40,000 - $60,000 per year

    We are looking for a skilled IT Help Desk Support Specialist to provide technical assistance and support for hardware, software, and network-related issues. The role involves troubleshooting, resolving user queries, and ensuring smooth IT operations.Requirements:Diploma or degree in IT or related field1–2 years of help desk or technical support...

  • Help Desk Representative

    1 week ago

    Karachi, Sindh, Pakistan beBeeCustomerSupport Full time $60,000 - $120,000

    Job Title: Help Desk RepresentativeKey Responsibilities:Provide exceptional customer service via phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and professional manner.Work collaboratively with internal teams to resolve complex customer issues.Meet or exceed performance metrics for first call resolution, customer...

  • Help Desk Liaison Officer

    1 week ago

    Karachi, Sindh, Pakistan beBeeJournalistSafety Full time 800,000 - 1,300,000

    Job Title: Help Desk CoordinatorWe are seeking a highly motivated and organized individual to assist journalists and media professionals in understanding and utilizing the Sindh Protection of Journalists and Other Media Practitioners Act 2021 and the Protection of Journalists and Media Professionals Act 2021 for their safety.This involves developing...

  • Help Desk Expert

    4 days ago

    Karachi, Sindh, Pakistan beBeeTechnical Full time 600,000 - 1,000,000

    About the Job:Motive empowers its customers with tools to enhance work efficiency, productivity, and profitability. As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive's platform.You will provide premium assistance via calls and emails, while also defining support processes and collaborating...

  • Waterproofing Expert

    2 weeks ago

    Karachi, Sindh, Pakistan Shield Expert Salutations Full time 800,000 - 1,200,000 per year

    Company DescriptionShields Expert Chemical Services is a trusted name in waterproofing, heatproofing, and bathroom leakage treatment solutions across Karachi and Sindh. With over [add years] of experience, we provide long-lasting protection for residential, commercial, and industrial buildings. Our comprehensive services include roof waterproofing,...

  • Front Desk Representative

    22 hours ago

    Karachi, Sindh, Pakistan Crossroad Consultants Full time 150,000 - 250,000 per year

    Company DescriptionCrossroad Consultants, founded with the view of providing top-notch education and immigration consultancy services to residents of Pakistan, aims to offer expert guidance to individuals seeking education and immigration opportunities abroad. The company is dedicated to ensuring personalized and professional services to meet each client's...

  • Front Desk Officer

    2 weeks ago

    Karachi, Sindh, Pakistan Cloudlead Full time

    Bachelor's degree in Business Administration or related field; at least 1 year of experience in a front desk or customer service role preferred.Cloudlead, a leading provider of B2B Lead Generation & Data Enrichment services in Karachi, harmonizes the power of software and human researchers to build custom lists. We are committed to helping our clients grow...

  • Help Desk Specialist']}

    6 days ago

    Karachi, Sindh, Pakistan beBeeCommunication Full time $30,000 - $50,000

    Job Title:Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Our ideal candidate will have prior experience in call center operations...

  • Front Desk Officer

    2 weeks ago

    Karachi, Sindh, Pakistan 10Pearls Full time

    Overview10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high performance team members. Our broad expertise in product management, user experience/design,...