Senior Call Center Operations Manager

3 days ago


Lahore, Punjab, Pakistan Allianz Technologies Full time

Overview

The Allianz Technologies team is seeking a skilled IT professional to oversee the setup and operations of a call center. This key role ensures seamless dialing operations and requires expertise in various technical areas.

Key Responsibilities
  • ISA Server configuration and management
  • Linux system administration
  • Predictive Dialing (PD) solution implementation
  • Comprehensive understanding of software and hardware infrastructure
  • Troubleshooting capabilities for complex issues
  • IP Configuration management for optimal performance
  • Manual Dialing proficiency for backup operations

The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and effective communication skills to work with cross-functional teams.


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