![Smart Placement (Pvt) Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Support Specialist
5 hours ago
Job Overview:
We are seeking a highly skilled Customer Support Specialist to join our team at Smart Placement (Pvt) Ltd. As a key member of our customer support department, you will be responsible for providing exceptional service to our clients through inbound and outbound calls.
Key Responsibilities:- Customer Service: Respond to customer inquiries in a professional and friendly manner, ensuring that their needs are met and issues are resolved promptly.
- Data Management: Accurately record customer information and interactions in our CRM system, maintaining accurate and up-to-date records.
- Issue Resolution: Identify customer needs and provide appropriate solutions, troubleshooting issues as necessary.
- Team Collaboration: Work closely with team members and other departments to improve service delivery and address customer feedback.
- Performance Metrics: Meet or exceed performance metrics such as call handling time, customer satisfaction scores, and resolution rates.
Requirements:
To succeed in this role, you will need:
- Experience: Previous experience in a call center or customer service role is preferred.
- Communication Skills: Excellent verbal and written communication skills; ability to engage effectively with customers.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to handle challenging situations calmly.
- Technical Skills: Familiarity with CRM software and basic computer applications (Microsoft Office).
- Flexibility: Willingness to work flexible hours, including evenings and weekends, as needed.
- Education: High school diploma or equivalent; additional education or certifications in customer service is a plus.
-
Communication Specialist
16 hours ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeJob DescriptionWe are seeking a highly motivated Communication Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support through effective communication.Key Responsibilities:Provide timely and accurate responses to customer inquiriesUtilize strong communication skills to resolve customer...
-
Customer Support Specialist
5 hours ago
Lahore, Punjab, Pakistan Digi Transmo Full timeAt Digi Transmo, we are committed to delivering exceptional customer service and exceeding our customers' expectations.Job Description:The Customer Support Specialist will play a critical role in providing timely and effective support to our customers.Respond to incoming calls from customers and resolve their queries in a professional and courteous...
-
Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan NetRoots Technologies Full timeJob Description:We are seeking a Customer Support Specialist to provide technical support to customers, addressing their needs and resolving any issues. The ideal candidate will work closely with the sales team to understand customer requirements and provide sales support.Responsibilities:Provide technical support to customers via phone, email or...
-
Technical Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Black Lion Software Full timeJob OverviewWe are looking for a skilled and detail-oriented individual to join our team at Black Lion Software as a Technical Customer Support Specialist.The ideal candidate will have exceptional English skills, strong communication abilities, and the ability to professionally engage with customers through chat platforms or live chat on websites.
-
Customer Support Professional
7 days ago
Lahore, Punjab, Pakistan Diem Full timeAt Diem, we are seeking a skilled Customer Support Specialist to join our team. This role involves responding to customer inquiries in a timely and accurate manner, via various communication channels.The ideal candidate will possess excellent problem-solving skills, be able to multi-task effectively, and demonstrate patience when handling complex cases.Key...
-
Customer Service Support Specialist
2 days ago
Lahore, Punjab, Pakistan BEM Solutions Full timeAt BEM Solutions, we are seeking a highly skilled Customer Service Support Specialist to join our team. As a key member of our customer support department, you will be responsible for providing top-notch support to our clients.Key Responsibilities:Provide excellent customer service through various communication channels.Assist customers with queries,...
-
Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Quality Resource Pvt Ltd Full timeJob OverviewWe are seeking a highly organized and proactive individual to join our team as a Customer Support Specialist. The ideal candidate will have 2+ years of experience in customer success/service/sales or Communications, with a proven track record of delivering results.About UsQuality Resource Pvt. Ltd. is a dynamic company that values innovation and...
-
Customer Support Specialist For UK Calling
5 hours ago
Lahore, Punjab, Pakistan Cutting Edge BPO Full timeJob ResponsibilitiesAs a Customer Support Specialist, your primary responsibility will be to provide top-notch customer service and support to our clients.Responsibilities:Handling inbound customer service calls, including responding to customer inquiries and resolving any issues that may arise.Processing inbound sales calls, which may involve handling...
-
Frontline Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Maria Consultancy Full timeBenefits and Incentives: At Maria Consultancy, we believe in recognizing and rewarding exceptional performance. As a Frontline Customer Support Specialist, you will be entitled to a competitive salary package, inclusive of bonuses & commissions, based on your achievements and contributions to the team's success.A comprehensive benefits program, including...
-
Customer Support Specialist
5 hours ago
Lahore, Punjab, Pakistan AMBASSADOR TRAVEL & TOURS (PRIVATE) LIMITED Full timeAt Ambassador Travel & Tours, we are seeking an exceptional individual to join our team as a Customer Support Specialist. This exciting opportunity is for a motivated Sales and Support Representative who can provide top-notch service to our valued clients.As a UK Client Liaison Officer, you will be responsible for communicating with our clients on a daily...
-
Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Contour Software Full timeAbout Us:Contour Software, a subsidiary of Constellation Software Inc., is a global enterprise software conglomerate. We have grown from a dozen people to over 2,000 staff across 3 cities in under 14 years.We are proud to be part of the top 10 software companies in the world, with employees and customers in 100+ countries. Our broad-based and ever-growing...
-
Customer Support Specialist
2 days ago
Lahore, Punjab, Pakistan Oakmount Full timeJob Overview:Oakmount is looking for a dedicated Customer Support Executive to join its team. This role involves providing exceptional support to customers, ensuring their queries are resolved efficiently and effectively.Key Responsibilities:Respond to customer inquiries via phone, email, or chatProvide solutions to customer complaints and issuesMaintain...
-
Customer Support Professional
5 hours ago
Lahore, Punjab, Pakistan Pixel Communications Full timeJob DescriptionWe are a dynamic and fast-growing organization dedicated to delivering exceptional customer service. Our company is committed to providing innovative solutions and maintaining a positive reputation in the market. As we continue to expand, we are seeking a highly skilled and experienced Customer Support Specialist to join our team.Main...
-
Support Specialist
16 hours ago
Lahore, Punjab, Pakistan IRG Global Full timeJob Title: Support SpecialistJob Summary:IRG Global is seeking a highly skilled support specialist to join our customer service team.Key Responsibilities:Handle incoming calls from customers in a professional and courteous manner.Listen actively to customers' concerns and provide accurate and timely information.Resolve customer issues and complaints...
-
Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Rocktech Digital Full timeCompany OverviewRocktech Digital is a technology-driven company that values customer satisfaction above all else.Job DescriptionWe are seeking a skilled Customer Support Representative to join our team. As a key member of our support staff, you will be responsible for providing top-notch customer service to our clients through various communication...
-
Customer Support Specialist
3 days ago
Lahore, Punjab, Pakistan Chatpandas Full timeCompany OverviewChatpandas is a customer-centric organization dedicated to providing exceptional support to its valued customers. Our team of experts is committed to delivering timely and professional solutions to meet the diverse needs of our clients.
-
Customer Support Specialist
5 days ago
Lahore, Punjab, Pakistan Nationwide Enterprises Full timeAbout Nationwide EnterprisesWe are a dynamic organization committed to delivering exceptional customer experiences.As a Customer Support Representative, you will play a key role in shaping our customers' interactions with us.Our team is passionate about providing timely and effective solutions to customer inquiries.We value diversity and promote employee...
-
Customer Support Specialist
7 days ago
Lahore, Punjab, Pakistan TechSea Full timeCompany OverviewTechSea is a rapidly expanding SaaS-based IT and career services company with operations in the United States and Pakistan. We deliver exceptional solutions to customers, seeking passionate individuals to join us as we expand.Job DescriptionHandle customer inquiries, complaints, and escalations professionally via Zendesk, email, phone, and...
-
Customer Support Specialist
16 hours ago
Lahore, Punjab, Pakistan ASK Development Ltd. Full timeJob DescriptionAt ASK Development Ltd., we are seeking a highly skilled and motivated Customer Premises Support Executive to join our team. The successful candidate will be responsible for providing technical support to customers, troubleshooting issues, and ensuring timely resolutions.Key Responsibilities:Installation and Troubleshooting: Install and...
-
Technical Support Specialist
16 hours ago
Lahore, Punjab, Pakistan Zameen Media Pvt. Ltd. Full timeAt Zameen Media Pvt. Ltd., we're looking for a skilled Technical Support Specialist to join our team.Job Description:We're seeking an experienced professional to provide top-notch customer support via email and chat. As a key member of our support team, you'll be responsible for identifying customer needs, helping customers utilize specific features, and...