Customer Support Specialist

3 days ago

Faisalabad City Tehsil, Pakistan beBeeCustomer Full time 45,000 - 58,000
Customer Service Representative

We are seeking a highly skilled and motivated individual to handle customer inquiries and resolve issues efficiently.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat.
  • Listen actively and respond thoughtfully to customer concerns.
  • Maintain accurate records of customer interactions, including transactions, comments, and complaints.
  • Follow established protocols for handling different topics and escalate priority issues when necessary.
Requirements:
  • Excellent verbal and written communication skills in English.
  • Strong problem-solving, listening, and interpersonal skills.
  • Ability to remain calm under pressure and work effectively in a fast-paced environment.
  • Good computer skills and knowledge of relevant software programs.
  • A customer-centric mindset and the ability to empathize with customers.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.

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