
Senior Client Support Specialist
1 day ago
Job Overview:
We are seeking a highly skilled and dedicated professional to join our Metals & Mining Client Support team. This is an exciting opportunity for someone who is passionate about delivering exceptional client support and wants to grow their career in a dynamic and rapidly evolving environment.
The successful candidate will be responsible for providing timely and effective support to our clients, including answering client queries, resolving issues, and collaborating with internal teams to drive business growth. This role requires excellent communication and interpersonal skills, as well as the ability to work independently and collaboratively as part of a global team.
About the Role:
This is a key position that will contribute to the success of our Metals & Mining Client Support team. The ideal candidate will have a strong understanding of the metals and mining industry, excellent analytical skills, and a passion for delivering exceptional customer service.
The successful candidate will have the opportunity to develop their skills and expertise in a fast-paced and dynamic environment. They will work closely with senior analysts and other stakeholders to drive business growth and improve operational efficiency.
Key Responsibilities:
Provide exceptional client support through phone calls, emails, and chats
Resolve client queries and issues in a timely and effective manner
Collaborate with internal teams to drive business growth and improve operational efficiency
Requirements:
Bachelor's degree in Economics, Finance, or a related field
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Ability to work independently and collaboratively as part of a global team
Benefits:
At S&P Global, we offer a comprehensive benefits package, including health and wellness programs, flexible downtime, continuous learning opportunities, and investments in your future. We also provide family-friendly perks and beyond-the-basics benefits to make a positive impact on your life.
What's Next:
If you're a motivated and driven individual who is passionate about delivering exceptional client support and growing your career, please submit your application. We can't wait to hear from you
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