
Client Support Specialist
3 days ago
Join us in a dynamic environment where you will contribute to product/technical support, utilizing your expertise to provide new user orientation, education, and installation assistance.
The ideal candidate should possess excellent customer service skills, with the ability to troubleshoot technical problems and answer data and industry-specific questions via phone and email. Additionally, they must be proficient in computer applications and operating systems.
As part of our team, you will have opportunities to grow professionally, develop strong interpersonal and communication skills, and work independently as well as collaboratively in group settings.
Key Responsibilities:- Provide exceptional customer support through phone and email
- Troubleshoot technical issues and resolve customer concerns
- Conduct new user orientations and training sessions
Requirements:
- Bachelor's degree in Computer Science or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficient in computer applications and operating systems
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and dynamic work environment
About Us:
We are a global leader in providing essential intelligence solutions. Our mission is to empower organizations to make informed decisions and drive business success.
Contact Information:
If you are interested in this opportunity, please submit your application online.
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