Large Customer Solutions Specialist

2 days ago


Islamabad, Islamabad, Pakistan Sigma Digital Solutions Full time
About Sigma Digital Solutions

Sigma Digital Solutions is a leading provider of digital solutions to clients across various industries. We pride ourselves on delivering high-quality services that meet our clients' needs and expectations.

We are seeking a highly skilled Large Customer Solutions Specialist to join our team. The successful candidate will be responsible for maintaining and expanding relationships with strategically important large customers.

The Large Customer Solutions Specialist will represent the entire range of company services to assigned customers, leading the customer account planning cycle and ensuring that assigned customers' needs and expectations are met by the company.

Key responsibilities include:

  • Establishing productive, professional relationships with key personnel in assigned customer accounts.
  • Coordinating the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations.
  • Meeting assigned targets for profitable sales volume and strategic objectives in assigned accounts.
  • Proactively leading a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assessing, clarifying, and validating customer needs on an ongoing basis.
  • Leading solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.


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