Customer Success and Expansion Lead

3 hours ago


Lahore, Punjab, Pakistan FAIRCHANCE FOR CRM Full time

About Us:

FAIRCHANCE FOR CRM is a leading company in the CRM industry, dedicated to providing innovative solutions to businesses.

Job Description:

We are seeking a highly skilled Customer Success and Expansion Lead to join our team and drive sales growth through customer success and expansion.

Key Responsibilities:

  • Managing and expanding existing customer relationships.
  • Developing and executing effective strategies to increase customer satisfaction and retention.
  • Conducting thorough research to find new business opportunities and expand existing customer base.
  • Collaborating with the development team to set goals and ensure business growth.

Requirements:

  • Bachelor's degree in business, marketing, or a related field.
  • Proven experience in sales, marketing, or a related field.
  • Excellent communication and IT skills.
  • Ability to manage complex projects and multitask efficiently.
  • Strong organizational and problem-solving skills.
  • Ability to work independently with minimal guidance and handle uncertainty effectively.
  • Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.


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